Senior Software Engineer (Capture)

What you’ll do

As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions.

More specifically, you will:

• Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams. Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform.
• Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring. 
• Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability. Help define patterns for real-time and asynchronous media workflows.
• Analyze and solve complex technical problems, and make recommendations for improvements and optimizations.
• Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing.
• Participate in code reviews and provide constructive feedback to ensure code quality and consistency.
• Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes.
• Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks.

Who you are

• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution,
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are a strong problem-solver with excellent analytical skills.
• You are an owner and enjoy taking on project leadership as well as mentorship.
• You are a strong verbal and written communicator. 

Your skill-set

• Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC.
• Experience working with audio and/or video processing pipelines, codecs, or streaming technologies.
• Experience building and operating micro-services and REST/gRPC APIs.
• Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems.
• Experience with security best practices and compliance requirements in cloud environments.
• Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and managing applications in Kubernetes.

What’s in it for you

• High-Impact Mission: Build Pindrop's "front door"—the real-time ingestion layer for audio/video data from global providers.
• Defend Against GenAI: Provide the critical data flow for our deepfake detection engines, protecting billions of interactions for the world's top institutions.
• Elite Tech Challenges: Solve complex scaling puzzles (SIPREC, Amazon Connect, Audiohook) alongside world-class AI and security minds.
• Pindrop Culture: Thrive in a remote-first environment with a focus on innovation.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

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