Senior Software Engineer, Automations

About the role
We’re looking for a Senior Software Engineer to design and build systems that power our automations platform. You’ll take ownership of major components that will power our platform in the processing of automated workflows. You’ll work closely with DevOps, ML/AI, Customer Success, and UX teams.

What you’ll do

Core Infrastructure & Workflow Orchestration

• Contribute to the design and evolution of our workflow automation system that runs across serverless and containerized environments, processing millions of tasks each month.
• Implement scheduling, queuing, rate limiting, and retry logic for reliable and fair resource allocation.
• Build components for state tracking, error handling, timeouts, and cleanup across distributed tasks.
• Collaborate with DevOps to enhance observability, structured logging, tracing, and deployment automation.

External Integrations & Data Pipelines

• Build and maintain integrations with SFTP, email, databases, spreadsheets, and REST APIs, including credential management and failure recovery.
• Develop and operate file processing pipelines handling high data volumes across diverse formats (PDF, Excel, CSV, JSON).
• Work with healthcare data formats (HL7, X12, EDI) and collaborate with ML/AI teams on data pipelines for model training and inference.
• Create and maintain webhook handlers, polling services, and event-driven workflows.

Technical Impact & Collaboration

• Take ownership of complex backend projects from design through deployment.
• Participate in architectural discussions, propose improvements, and help drive high reliability and maintainability standards.
• Contribute to reducing technical debt and improving operational efficiency.
• Mentor junior engineers through code reviews and technical discussions.
• Participate in incident response and postmortems with a focus on prevention and system resilience. text

What we’re looking for

• 7+ years of professional software engineering experience.
• Experience with distributed systems, workflow orchestration, automated systems, and event-driven pipelines at scale.
• Strong database expertise: SQL, schema design, and performance optimization.
• Solid computer science fundamentals (data structures, algorithms, system design).
• Experience with large-scale data pipelines
• Ability to take ownership of projects and collaborate effectively across engineering, DevOps, ML teams, and UX teams.
• Proven experience improving reliability, performance, and maintainability in production systems.
• Strong communication skills for technical discussions and documentation.

Plenful perks

• Comprehensive Benefits Package: Enjoy unlimited PTO, fully covered health insurance (medical, dental, and vision),  meal stipend, health & wellness stipend, 401(k) matching, and stock options
• Mission-Driven, World-Class Team: Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact
• Opportunities for Growth: Strengthen your partnership expertise through collaboration with experienced, high-performing leaders across the organization
• Flexible Hybrid/Remote Work Environment: San Francisco Headquartered (Hybrid), Remote option for Seattle. Must be located in either metropolitan area.