Senior Site Reliability Engineer (SRE)

Who We Are

At Jobsity, we believe great talent should not be limited by geography.

Jobsity is a nearshore staffing partner that connects leading U.S. companies with top talent in Latin America for software engineering, contact center operations, and BPO services. Our footprint spans over 20 countries across the Americas, and we deliver fully integrated, enterprise-ready teams.

From scaling specialized tech infrastructure to delivering bilingual front-line customer service, Jobsity provides an all-in-one staffing solution including recruitment, onboarding, payroll, compliance, and more.

Why Work With Jobsity

We match standout professionals across Latin America with high-impact opportunities at leading U.S. companies. Joining Jobsity is about finding a rewarding remote role and working with innovative teams. It also means you get to become part of a community that values your experience, supports your ambition, and invests in your ongoing professional growth.

Whether you are looking for your next challenge, seeking greater flexibility, or ready to elevate your career, Jobsity gives you the platform and partnership to thrive on your terms.

Job Description

We are looking for a hands-on Senior Site Reliability Engineer (SRE) to operate and improve large-scale AWS environments, troubleshoot complex production issues, and help engineering teams improve system reliability and performance. You will be comfortable with both infrastructure maintenance and design discussions, with strong experience in AWS, Terraform, and production workloads on ECS and EKS. You will also bring hands-on experience with deployment strategies such as Blue/Green and Canary across ECS and EKS.

Responsibilities

• Operate, maintain, and improve large-scale AWS environments in production

• Author, review, and deploy Terraform modules

• Take part in infrastructure design discussions for new applications

• Design and run load and performance tests to determine optimal instance sizes, pod configurations, and scaling parameters for each service

• Run chaos and failure-injection tests to validate system resilience

• Analyze CPU, memory, and scaling behavior, identify bottlenecks, and recommend infrastructure or workload adjustments

• Deploy and manage production workloads on ECS and EKS, and support the migration of more applications to EKS

• Implement and improve Blue/Green, Canary, and zero-downtime deployment strategies across ECS and EKS

• Troubleshoot complex production issues, lead incident response, and drive root cause analysis and remediation

• Monitor system health using New Relic, Datadog, or CloudWatch, and improve telemetry and alerting

• Work with engineering teams to improve system reliability, availability, and performance
  

Key Requirements

• Strong hands-on AWS experience in production, maintaining and troubleshooting large-scale cloud infrastructure

• Terraform expertise: authoring, reviewing, and deploying modules

• Solid understanding of distributed systems, microservices, and multi-tier AWS architectures

• Hands-on experience deploying and managing production workloads on both ECS and EKS

• Experience with ArgoCD and Karpenter on EKS (a plus)

• Practical experience running load and performance tests to determine optimal instance sizes, pod configurations, and scaling parameters

• Experience with chaos engineering or failure-injection testing

• Ability to analyze CPU, memory, and scaling behavior, identify bottlenecks, and recommend infrastructure or workload adjustments

• Hands-on implementation of Blue/Green, Canary, and zero-downtime deployments across ECS and EKS

• Complex production troubleshooting, incident management, and root cause analysis

• Monitoring and telemetry experience with New Relic, Datadog, or CloudWatch

• Experience supporting highly available, scalable production systems

What We Offer

At Jobsity, we know that a positive professional experience goes beyond the role itself.

Depending on the position, client, country, and type of contract, professionals may have access to different benefits, programs, and resources designed to support their well-being, development, and remote-work experience.

These may include:

● Paid time off or vacation days

● Paid holidays, depending on the client and country

● Professional development and learning opportunities

● Ongoing support from our People Experience team

● Recognition initiatives and internal activities

● Remote-work flexibility

● Opportunities to collaborate with international teams

● Access to tools and resources that support your work

● Career growth opportunities based on performance, business needs, and available roles

Because each opportunity is different, the specific benefits associated with a position will always be communicated during the recruitment process.