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The Senior Salesforce Administrator manages, configures, and optimizes the Salesforce platform to support business processes and ensure system efficiency. This role collaborates with stakeholders to enhance CRM capabilities, maintain data integrity, and drive user adoption.
This is a remote position.
Anderson Global is a leading global provider of corporate and professional services, supporting entrepreneurs, SMEs, and investors across key markets including the UAE (Dubai), India, Singapore, France, Germany, Switzerland, the USA, and the Cayman Islands. With a team of over 700 professionals and a strong acquisition-led growth strategy, the group delivers integrated services across bookkeeping, accounting, tax, legal, compliance, and corporate advisory, tailored to meet the evolving needs of businesses operating internationally.
The India Shared Services Centre operates as part of Anderson Global, delivering centralized bookkeeping, accounting, and operational support to its global entities. Following the acquisition of Active Bean Counter in February 2025, the India SSC has strengthened the group’s shared services and finance support capabilities.
The team collaborates with international stakeholders across multiple jurisdictions, enabling standardized processes, operational efficiency, and compliance with global and local requirements. As a core component of Anderson Global’s centralized service model, the India SSC supports scalable growth and consistent service delivery across the organization.
The Senior Salesforce Administrator is responsible for managing, configuring, and optimizing the Salesforce platform to support business processes and ensure system efficiency. This role works closely with business stakeholders, developers, and leadership to enhance CRM capabilities, maintain data integrity, and drive user adoption.
Key Responsibilities
● Manage daily administration of the Salesforce platform including user setup, profiles, roles, permission sets, and security controls.
● Configure and maintain objects, fields, page layouts, validation rules, workflows, and flows.
● Customize Salesforce to meet evolving business requirements.
● Design and implement Flows, Process Builder, and automation tools to streamline business processes.
● Configure reports, dashboards, and analytics to provide business insights.
● Manage data imports, exports, and data cleansing activities.
● Work with business teams to gather requirements and translate them into Salesforce solutions.
● Provide guidance on best practices for Salesforce configuration and usage.
● Support cross-functional teams including Sales, Marketing, Service, and Operations.
● Manage Salesforce releases, deployments, and change management processes.
● Perform sandbox testing, UAT coordination, and production deployments.
● Maintain documentation for system configurations and processes.
● Ensure data quality, integrity, and governance standards are maintained.
● Implement and manage data security policies, sharing rules, and compliance requirements.
● Provide Level 2/3 support for Salesforce users.
Required Qualifications
● 5–8+ years of experience as a Salesforce Administrator.
● Strong knowledge of Sales Cloud and Service Cloud.
● Experience with Salesforce Lightning Experience.
● Hands-on experience with Flows, Reports, Dashboards, and Data Management tools.
● Understanding of Salesforce security model (profiles, roles, sharing rules).
● Experience with Data Loader, Workbench, and other Salesforce admin tools.
● Strong problem-solving and analytical skills.
Preferred Qualifications
● Salesforce Certified Administrator
● Salesforce Advanced Administrator Certification
● Experience working in Agile/Scrum environments
● Knowledge of integration concepts and APIs
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