Senior Salesforce Administrator

AutoRABIT Profile  

       AutoRABIT has injected new life into the Salesforce DevSecOps industry with exciting developments that gained continuous recognition throughout 2022. The launch of fresh, innovative tools has boosted the company's expansion and contributed to prestigious award wins: Gold Winner by the Stevie International Business Awards and a finalist by the North American DevOps Awards.    
       Many fast-growing industries rely on its unique metadata-aware capability that makes Code Security Analysis, Release Management, Version Control, and Backup & Recovery complete, reliable, and effective. With some institutional funding, customers including a number of Fortune 500 Companies, and a new headquarters in Europe, we have only started on our journey to success. 

AutoRABIT Culture 

      Welcome to AutoRABIT, where our vibrant culture revolves around learning and continuous development. We believe in investing in ourselves and our coworkers, recognizing that by nurturing our collective growth, we can achieve remarkable results. 

      Are you ready to embark on a remarkable journey of personal and professional growth? Our company is searching for individuals who possess unwavering courage in the face of challenges and an insatiable thirst for knowledge. Join us, and together we will shape a future where learning and development are at the core of our success. In our company, challenges are not obstacles, but steppingstones to greatness. We believe that by conquering these challenges, we unlock our true potential and inspire others to do the same. Embrace the unknown, and let us empower you to transform challenges into opportunities. 
 

Position Overview 

AutoRABIT is seeking a highly capable and proactive Senior Salesforce Administrator to help scale and optimize our Salesforce ecosystem across Sales, Marketing, Customer Success, Services, and Support operations. 

This role will serve as a key hands-on administrator responsible for maintaining, improving, and expanding our Salesforce platform and connected GTM systems. The ideal candidate is an experienced Salesforce administrator with advanced declarative automation skills, experience supporting cross-functional business teams, and the ability to manage integrations, data quality, permissions, and operational workflows in a growing SaaS environment. 

This position will work closely with RevOps leadership, business stakeholders, vendors, and technical resources to improve system scalability, reduce operational friction, and enhance user adoption across the organization. 

This is a fully remote role based in Czechia, with working hours aligned primarily to U.S. Eastern or Central time zones. 

Key Responsibilities 

Salesforce Administration & Platform Ownership 

• Administer and optimize Salesforce Sales Cloud and Service Cloud environments across multiple business functions. 
• Configure and maintain Salesforce using declarative tools including: 
• Flows 
• Validation rules 
• Permission sets 
• Profiles and roles 
• Record types 
• Page layouts 
• Approval processes 
• Reports and dashboards 
• Support ongoing platform improvements and help identify opportunities to improve scalability, usability, and operational efficiency. 
• Manage user provisioning, access controls, permission structures, and security best practices. 
• Perform ongoing system maintenance including sandbox management, release testing, troubleshooting, and platform health monitoring. 

Business Process & Workflow Support 

• Collaborate with RevOps leadership and business stakeholders to support operational improvements and reduce manual processes. 
• Assist in scoping requests and evaluating technical feasibility for enhancements and new initiatives. 
• Support efforts to improve data governance, reporting accuracy, and operational consistency across teams. 

Integrations & GTM Systems Support 

• Configure and maintain integrations between Salesforce and business applications such as: 
• Sales engagement platforms 
• Prospecting/data enrichment tools 
• Conversational marketing platforms 
• Customer support systems 
• Project management tools 
• Support field mapping, data synchronization, troubleshooting, and ongoing integration maintenance. 
• Collaborate with vendors and technical partners during implementation and enhancement projects. 
• Assist with operational integrations between Salesforce and project management/ticketing workflows (e.g., Wrike). 

Reporting, Data Quality & User Support 

• Build and maintain reports and dashboards to support operational visibility and business decision-making. 
• Monitor and improve CRM data quality, consistency, and completeness. 
• Support users with troubleshooting, issue resolution, and platform guidance. 
• Contribute to reducing ticket backlog and improving overall responsiveness of CRM support processes. 

Cross-Functional Collaboration 

• Work closely with RevOps leadership, Salesforce contractors, developers, and external vendors to support platform initiatives. 
• Communicate effectively with both technical and non-technical stakeholders. 
• Participate in solution discussions, testing, deployment validation, and process improvement initiatives. 
• Responsibility to adhere to set internal controls. 

Required Qualifications 

• 5+ years of hands-on Salesforce Administration experience in a SaaS or high-growth business environment. 
• Salesforce Certified Administrator certification required. 
• Experience administering Salesforce Sales Cloud and Service Cloud environments. 
• Advanced experience with declarative automation tools, particularly Salesforce Flow. 
• Experience managing permissions, profiles, roles, sharing models, and user administration. 
• Experience supporting Salesforce integrations and connected GTM applications. 
• Good understanding of CRM data management, reporting, dashboards, and operational workflows. 
• Familiarity with: 
  • SOQL 
  • APIs 
  • Sandbox management 
  • Deployment/change management processes 
  • Basic Apex troubleshooting/debugging 
• Ability to communicate effectively with vendors, developers, and business stakeholders. (good English) 
• Strong analytical, organizational, and problem-solving skills. 
• Ability to manage multiple priorities in a fast-paced environment. 

Preferred Qualifications 

• Salesforce Advanced Administrator and/or Platform App Builder certification. 
• Familiarity with modern Salesforce capabilities including AI and Agentforce concepts. 
• Experience supporting integrations with tools such as: 
  • LinkedIn Sales Navigator 
  • ZoomInfo 
  • Salesloft 
  • Cognism 
  • Qualified 
  • Similar GTM platforms 
• Experience with Tableau or similar BI/reporting platforms. 
• Experience with Pardot / Marketing Cloud Account Engagement. 
• Experience supporting global Salesforce organizations. 
• Experience working within RevOps or GTM Operations teams. 
• Experience with project management or ticketing workflow integrations. 

What Success Looks Like 

Within the first 12 months, success in this role includes: 

• Significant reduction in Salesforce support backlog and turnaround times. 
• Improved user experience and platform adoption across business teams. 
• Cleaner and more scalable permissions and security structures. 
• Improved automation and reduction of manual operational work. 
• Faster onboarding and integration of new GTM applications. 

If the applicant is permanently present outside of the Czech Republic, AutoRABIT reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in the Czech Republic. Candidate needs to be eligible to work in CZ.