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The Senior Project Manager leads the implementation and delivery of key work streams within the B.C. Digital Referrals & Orders program. They are responsible for driving cross-functional teams, managing project governance, and ensuring clinical and operational alignment.
This is a remote position.
The Senior Project Manager leads the implementation and provincial delivery of key work streams within the B.C. Digital Referrals & Orders (DRO) program. DRO is an integrated, province-wide initiative led by PHSA in partnership with the B.C. Ministry of Health, Doctors of BC, and regional Health Authorities.
The initiative modernizes clinical workflows by replacing paper- and fax-based processes with secure, electronic ordering, referrals, and special authority tracking across the health ecosystem. The Senior Project Manager drives complex cross-functional teams, oversees governance and delivery milestones, and collaborates with external vendors and health authority partners.
Delivery & Governance: Develop, maintain, and track comprehensive project plans (schedules, scope, dependencies, and resources) adhering to PHSA PMO standards.
Reporting & Risk Management: Prepare program status dashboards, track financials (budgeted, planned, spent), manage risks and issues, and present updates to the Project Director and Program Steering Committees.
Clinical & Operational Alignment: Partner closely with Clinical Leads to identify change management needs, workflow impacts, and organizational readiness requirements.
Scope & Performance Control: Enforce project scope change controls, monitor delivery team task execution, and coordinate acceptance sign-offs from sponsors and leadership.
Integration & Operations Handover: Manage cross-stream technical and workflow dependencies, oversee testing, and guide deliverables through formal Production Turnover (PTO) into operations.
Meeting & Stakeholder Facilitation: Chair project team meetings, facilitate multi-stakeholder workshops, document decision points, and align external vendors and partner health authorities.
Required Qualifications & Experience
Education: Bachelor’s degree in Business Administration, Health Informatics, Computer Science, or a related discipline (or equivalent combination of education and experience).
Experience: Minimum of 5 years of recent, direct project management experience leading complex multi-stakeholder IT/health transformation initiatives.
Methodologies: Demonstrated hands-on experience managing concurrent projects using both Agile and Waterfall frameworks.
Health Tech Ecosystem: Strong working knowledge of health IT integrations, including:
Electronic Medical Records (EMRs) and Clinical Information Systems (CISs)
Health Information Exchanges (HIEs)
Clinical Decision Support (CDS)
Provincial data assets and registries (e.g., EMPI, PLR)
Communication: Exceptional verbal and written communication skills with proven ability to translate complex technical concepts for clinical and executive audiences.
Technical Tools: Advanced proficiency with standard PM toolsets (e.g., Jira, Azure DevOps, MS Project) and MS Office Suite.
Preferred Assets
Direct project experience within the British Columbia Health Sector (PHSA, VCH, FHA, VIHA, IHA, NHA, or Ministry of Health).
Active PMP, PRINCE2, or equivalent project management certification.
Experience in large-scale provincial clinical digital transformations or population/public health systems.
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