Senior Program Manager, SAFe

About the role

As a Senior Program Manager, you’ll lead complex, cross-functional initiatives that help our teams deliver meaningful business outcomes more effectively. You’ll partner with business and technology leaders to create alignment around priorities, improve how work flows across teams, and bring greater visibility to progress, risks, dependencies, and results.

This role is a great fit for an experienced program leader who can operate across strategy and execution. You’ll help teams strengthen Agile and SAFe practices, advance Operational Value Stream thinking, and evolve toward scalable ways of working. Along the way, you’ll facilitate important conversations, navigate organizational complexity, and help leaders and teams turn strategy into action.

What you’ll do

• Lead complex, cross-functional programs from planning through execution, keeping teams aligned around priorities, outcomes, and business value.
• Partner with business and technology leaders to coordinate work across teams and manage key risks, dependencies, decisions, and priorities.
• Facilitate planning sessions, leadership discussions, executive reviews, and other forums that enable timely decisions and effective execution.
• Create clear visibility into program progress, outcomes, risks, dependencies, and areas requiring leadership attention.
• Help teams adopt and mature SAFe practices while evolving from traditional Agile approaches to scalable delivery models.
• Partner with leaders to establish and strengthen Operational Value Streams, improving flow, coordination, and visibility across the organization.
• Identify systemic challenges that impact delivery and work across teams and leadership to address impediments and improve effectiveness.
• Support organizational change by helping teams adopt sustainable ways of working, governance practices, and delivery rhythms.

What we’ll want you to have

• 5+ years of experience in program, project, or portfolio management, including responsibility for complex, cross-functional initiatives.
• Experience working in Agile and SAFe environments involving multiple teams, stakeholders, and dependencies.
• Understanding of Operational Value Streams, flow-based delivery principles, and scaled ways of working.
• Experience leading or supporting organizational transformation, change management, or delivery-model evolution.
• Strong facilitation skills with the ability to guide planning sessions, decision-making forums, and conversations involving diverse stakeholders.
• Excellent stakeholder management, communication, and influencing skills, including the ability to partner effectively with business, technology, and senior leaders.
• Experience with Agile Release Trains (ARTs), PI Planning, Inspect & Adapt, or other SAFe practices and events is a plus.
• SAFe certification such as SSM, SASM, SA, or SP, or experience working within an Enterprise PMO or portfolio management environment, is a plus

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-flexible workforce

• Wellness Programs

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Donations for Doers

• Pet insurance, legal and identity protection

• Tuition reimbursement program