Senior Product Analyst

Job Description: 

Job Responsibilities**

Product Backlog Management

• Own and maintain the MalauzAI product backlog.
• Prioritize user stories, defects, and technical debt based on business value and strategic objectives.
• Continuously refine and groom backlog items to ensure development readiness.
• Balance stakeholder requests, customer needs, and development capacity when prioritizing work.
• Ensure backlog visibility and alignment across teams.

User Story & Requirements Development

• Translate business requirements and product vision into detailed user stories.
• Write clear, concise, and testable acceptance criteria.
• Break down epics and large initiatives into appropriately sized development stories.
• Define feature functionality, workflows, business rules, and edge cases.
• Ensure requirements are sufficiently detailed to support estimation, development, and testing.

Agile Team Collaboration

• Work closely with developers, QA analysts, UX designers, and architects throughout the software development lifecycle.
• Participate in Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Retrospectives.
• Clarify requirements and answer questions during development.
• Remove ambiguity and provide rapid decision-making support to the delivery team.
• Assist in identifying dependencies, risks, and implementation considerations.

Solution Validation

• Review completed functionality to confirm alignment with requirements and acceptance criteria.
• Support QA testing efforts by validating business scenarios and expected outcomes.
• Participate in User Acceptance Testing (UAT) activities.
• Approve completed stories and features prior to release.
• Ensure delivered functionality achieves intended business outcomes.

Release & Delivery Support

• Support release planning and feature readiness activities.
• Assist with documentation, release notes, training materials, and internal communications.
• Coordinate feature demonstrations and stakeholder reviews.
• Contribute to successful product adoption across customers and internal teams.
  

Job Qualifications**

- Bachelor's degree in Business, Economics, Computer Science, Statistics, or a related quantitative field.
- 3+ years of experience in product analysis, business analysis, or a similar data-driven role, preferably within a software or technology company.
- Proven ability to analyze complex datasets and extract meaningful insights.
- Proficiency in data analysis tools (e.g., Excel, SQL, Python, R) and visualization tools (e.g., Tableau, Power BI).

- Strong understanding of product lifecycle management and agile methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with A/B testing and statistical analysis is a plus.

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.