Senior Partner Success Manager, Sponsorship Experiences
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AI Summary
About Nteractive
At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest technology and lifestyle brands connect with their people in extraordinary ways.
We are a global events and communications agency delivering unforgettable experiences — from product launches and conferences to VIP programmes, exhibitions, digital campaigns, and internal communications.
Our work sits at the intersection of creativity, technology, and human connection — and none of it happens without exceptional people driving outstanding client and partner experiences behind the scenes.
As we continue to grow our sponsorship and exhibition capabilities, we’re looking for an experienced Senior Partner Success Manager to support a portfolio of strategically important sponsor accounts across global events and exhibitions.
About the Role
The Senior Partner Success Manager will oversee the seamless delivery of sponsorship packages for a select portfolio of high-profile sponsor accounts that are strategically important to our client.
Acting as the primary point of contact for partners, this role serves as an extension of the sales and fulfilment teams, supporting sponsors as they transition from investment through to execution.
You’ll ensure sponsors are fully supported in maximizing their investment, delivering flawless event participation and exceptional ROI through world-class service, operational excellence and strategic partnership management.
This role supports end-to-end sponsorship delivery across global events including booth experiences, content and sessions, digital activations, custom sponsorships, graphics, registration and onsite execution.
What you'll be doing
Sponsor Relationship Management
- Act as the primary point of contact for assigned sponsor partners across a portfolio of global events
- Build and maintain strong relationships with senior stakeholders within partner organizations
- Provide strategic and tactical guidance to partners regarding sponsorship execution and event participation
- Communicate updates, risks and changes proactively to internal teams, clients and sponsors
- Deliver a consistent white-glove experience across all interactions and touchpoints
Sponsorship Execution
- Act as the voice of the sponsor internally, ensuring sponsor priorities and objectives are fully understood and delivered
- Partner with internal sponsorship teams and client workstreams to execute sponsorship deliverables including booths, digital assets, content, demand generation and custom activations
- Collaborate directly with clients onsite and support live event troubleshooting as required
- Manage communication cadence with sponsors, ensuring agendas, action items and follow-ups are clearly documented and progressed
- Track project timelines and proactively mitigate risks to ensure seamless delivery and sponsor satisfaction
- Provide executive-level status updates and reporting to clients and stakeholders
Team Collaboration
- Support Account Directors and Sales Leads in achieving retention and growth across key sponsor accounts
- Mentor and support colleagues, promoting best practice in sponsorship delivery and project management
- Share knowledge and contribute positively to team culture and continuous improvement
- Participate actively in client and agency account discussions, helping shape future sponsorship engagement strategies
- Maintain strong knowledge of team systems, tools, resources and operational processes
What you will bring
- Proven experience managing high-profile clients, sponsors or partner accounts within events, sponsorship or exhibition environments
- Significant experience delivering sponsorship and exhibitor programmes at a senior level
- Strong track record of delivering exceptional customer service and relationship management
- Experience working across multiple events, projects and stakeholder groups simultaneously
- Strong understanding of sponsorship products, custom activations and event production
- Experience using sponsorship exhibitor platforms such as RainFocus (desirable)
- Proven senior-level project management experience, ideally using Monday.com or similar tools
- Strong diplomacy, communication and negotiation skills
- Strong financial and business acumen
- Advanced Microsoft Office skills including Teams, Excel, PowerPoint and OneNote
- Comfortable creating and presenting executive-level materials and updates
- Experience working within the Microsoft ecosystem is desirable
- Ability to work autonomously within a distributed and fast-paced environment
Why you'll love working here
- Work on high-profile global technology events and sponsorship programmes
- Partner with some of the world’s leading brands and sponsors
- Join a collaborative, ambitious and fast-growing global agency
- Opportunity to travel and support world-class live experiences onsite
- Work alongside talented multidisciplinary teams across strategy, production and sponsorship
- Grow your career within an innovative and people-focused environment
Benefits:
PTO – 20 days plus public holidays
Summer Hours
Birthday Day Off
401k – access to fund for employer contributions
Health Care – employee cover 100%, dependent cover 25%
Dental & Vision – 50% cover
Life Insurance
Health Advocacy Program
Wellbeing & Inclusion Initiatives including access to an EAP
Family Leave & Adoption Assistance
Rewards & Recognition incentives
Volunteering Day
Cell & Wi-Fi allowance
Generous Talent Referral Scheme
Time Off in Lieu
Additional Requirements
Based in the USA
Ability to travel domestically and internationally throughout the year
Ability to work across time zones as required
Quiet home working environment
Minimum broadband speed: 25MB download / 2MB upload
Compensation: $115,000 - $125,000
Compensation is determined on factors such as geographic location, skills, education, and/or experience, along with its relationship to the base salaries of current team members that are similarly situated.
If you’re passionate about delivering exceptional sponsorship experiences and building world-class partner relationships, we’d love to hear from you.
About us
We are Experience Architects with an ambition to cultivate client trust and brand value.
We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.
We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.
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