Senior Oncology Patient Advocate (Program SME)

Part-Time | Remote | U.S.-Based Applicants Only

Pay: $23.00-$25.00 per hour

PharmaCentra is seeking a compassionate, experienced Senior Oncology Patient Advocate to support cancer patients and their families as they navigate treatment decisions, physician appointments, healthcare resources, and the many challenges that can accompany a cancer diagnosis.

This is a part-time remote position with a preferred schedule of approximately 20 hours per week. Some afternoon and early evening availability may be needed to accommodate patients and caregivers who are unavailable during traditional business hours. The client may consider an alternative staffing model utilizing two advocates with complementary schedules; however, candidates available for approximately 20 hours per week are strongly preferred.

This opportunity offers the unique chance to become the foundational Subject Matter Expert (SME) for a growing oncology advocacy program. The individual selected for this role will receive training on established program workflows and will play a significant role in helping shape future processes, training materials, quality standards, and program growth initiatives.

At PharmaCentra, we believe exceptional patient support starts with empathy, accountability, collaboration, and a genuine commitment to helping others. We are seeking someone who can build trust, communicate clearly, listen actively, and provide compassionate guidance during what is often one of the most difficult times in a patient's life.

In this role, you will conduct patient advocacy sessions through video and telephone interactions, help patients prepare for physician appointments and treatment discussions, provide educational support and resource coordination, complete patient outreach and follow-up activities, document patient interactions within program systems, and assist with workflow development and continuous improvement efforts. As the program grows, this individual may also help onboard and train future advocates.

Candidates may come from a variety of backgrounds including oncology patient advocacy, oncology navigation, oncology care coordination, specialty pharmacy, healthcare case management, social work, hospice, home health, patient support programs, or other healthcare-related fields. Professional oncology experience is strongly preferred. Individuals with significant experience supporting an immediate family member through cancer treatment are also encouraged to apply.

Applicants must be comfortable working independently in a remote environment and must have a private workspace suitable for confidential patient conversations, reliable high-speed internet service, and the ability to participate in video-based patient sessions while complying with HIPAA, privacy, and company security requirements.

Compensation for this position is $23.00-$25.00 per hour, depending on qualifications and experience. Part-time employees have access to DailyPay and the Employee Assistance Program (EAP) immediately upon hire. HealthiestYou telehealth benefits become available after 90 days of employment.

The hiring process includes an application, pre-screening questionnaire, and interview process focused on oncology experience, patient advocacy skills, communication abilities, remote-work readiness, and schedule availability.

If you are passionate about supporting cancer patients and their families while helping build a meaningful and growing advocacy program, we encourage you to apply.

PharmaCentra is an Equal Opportunity Employer and considers qualified applicants without regard to any protected status under applicable federal, state, or local law.