Senior Manager, Leadership & Transformation Communication

Job Description:

Title:               Senior Manager, Leadership & Transformation Communication

Location:        Remote – USA, Canada

Reports to:     SVP, Corporate Communications

The Role:   

We are seeking a Senior Manager, Leadership & Transformation Communication who is responsible for partnering with the SVP Corporate Communications to develop and implement an effective leadership communication program critical to shaping the go-forward culture and effectiveness of the senior leadership of JD Power.

Additionally, this role will provide Change Management communication support for major initiatives underway at JD Power, in partnership with the Transformation Office. Experience developing communication and change management strategies and implementing action plans to effectively achieve growth will be critical to success in this role. Expertise in understanding change management, alignment with the JD Power strategy and impacts on the employee experience are key to support the from-to journey with effective communication toolkits and processes.

The Impact You Will Have in This Role:  

The ideal candidate for this role is a proactive, resourceful, and highly organized professional who thrives in a fast-paced, dynamic environment. You are a natural leader, influencer and relationship builder who communicates with clarity and passion. You are metric driven, tech-savvy, detail-oriented, and capable of managing multiple priorities with grace and efficiency. You bring a collaborative spirit, a high degree of emotional intelligence, and a commitment to excellence in every interaction.    

What You’ll Be Doing in This Role: 

• Developing a strategic communication plan to support the rollout and integration of the new JD Power Leadership Framework, including working with senior leaders and People & Culture colleagues to shift and shape the culture.
• Create Values-focused communication strategy, supporting materials and forums to roll out enterprise-wide that consistently reinforce examples of successfully bringing the JD Power values to life
• Develop supportive communication and activation plans to deepen understanding of the characteristics and behaviours expected that support the go-forward culture and values & Leadership Framework
• Applying leadership and strategic communication best practices that can be implemented in support of JD Power’s growth strategy, key enablers, culture and values.
• Applying change management and strategic communication best practices that can be implemented in support of Transformation Office assigned projects.
• Developing communication strategy, timeline, key messages and writing of all supporting content (i.e.: talking points, toolkits, FAQs, articles, etc.) for assigned Transformation Project initiatives
• Managing the review and approval process to secure review by SVP Corporate Communications, as well as securing all relevant SMEs and executive-sponsor signoffs in advance to ensure consistency with JD Power growth strategy
• Coordinating with Corporate Communications calendar to confirm communication timing for any content that will need to be disseminated to all or larger groups of employees.

Qualifications of this Role:

• Leadership and organizational communication expertise based on best practices relevant to a virtual-first, fast moving, growth-oriented company
• Ability to work collaboratively and effectively in partnership with others are critical for this role
• Strong organizational skills and time management skills with ability to multi-task effectively and prioritize/manage several active projects simultaneously so that all deadlines are met.
• Employee-focused writing skills and effective spoken communication, research and decision-making skills are required
• Excellent change management and strategic communication planning and writing skills.
• Experience supporting enterprise-wide Transformation/Change Management initiatives that impact multiple functional areas.
• Team player with effective interpersonal skills.
• Flexible mindset that can quickly adapt to changing priorities.
• Optimistic attitude with a willingness to learn and grow.
• Embraces the JD Power values at work.

This position has a starting salary range of $96,000 – 130,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.