Senior IT Logistics Technician
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AI Summary
The Senior IT Logistics Technician manages companywide IT purchasing, including vendor coordination, order tracking, and hardware/software lifecycle administration. They also provide technical guidance, monitor IT support queues, and ensure procurement activities align with budget and business goals.
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$2,500 Hiring Bonus!GCI's Senior IT Logistics Technician will support companywide IT purchasing activities by working with vendors and internal teams to ensure equipment and software needs are met according to business initiatives and company guidelines. Assist in coordinating orders, tracking deliveries, and evaluating cost-effective options. Provide input on hardware and software choices to help teams make informed decisions that align with budget and business goals. |
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| ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: | ||||
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| COMPETENCIES: | ||||
| • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Ability to accurately communicate technical information in a clear and concise manner to a range of technical and non-technical audiences. o Ability to prepare clear and concise reports and recommendations. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. o Demonstrated ability to maintain the highest levels of confidentiality and show discretion when accessing computers, tablets, and other work devices for employees. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Strong problem-solving skills with the ability to effectively prioritize in a rapidly changing environment. o Ability to analyze and troubleshoot technical issues and root cause, leading to relevant insights and innovative solutions. o Knowledge and understanding of IT services, installation, modifications, and test procedures. o Knowledge and understanding of customer order fulfillment, inventory, shipping, and receiving requirements. o Ability to execute basic equipment installation and test and turn up procedures. o Ability to analyze the impact of changes on systems and take the necessary steps to ensure successful implementation. o Knowledge and understanding of necessary accounting processes, such as job costing. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. o Understanding of relevant IT hardware (i.e., servers, switches, computers, etc.) and IT software (versions, cheaper alternatives, etc.) to make informed purchase decisions. o Knowledge of Microsoft Windows/PC and Apple iOS/Operating Systems, messaging platforms, desktop applications, network security concepts, configurations, and component offerings. o Knowledge of web-based ticketing systems. |
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Additional Job Requirements: This is a senior level position within the discipline functioning as a subject matter expert (SME). Demonstrates advanced knowledge and proficiency in areas of responsibility. Performs complex tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment. Essential Duties:
Additional Competencies:
Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
Preferred:
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DRIVING REQUIREMENTS:
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| PHYSICAL REQUIREMENTS and WORKING CONDITIONS: | ||||
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| The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. | ||||
| Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. | ||||
| EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. | ||||
| DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. | ||||
| All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. |
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