Senior Functional QA Engineer – SaaS Billing Integrations

Company Description

Job Description

About You

You are an experienced Senior Functional QA Engineer who enjoys understanding complex business workflows and uncovering risks beyond standard happy-path scenarios. You bring a strong quality mindset to SaaS and enterprise environments, with the ability to understand how configurations, transactional processes, integrations, and downstream data flows interact across a broader ecosystem.

You are comfortable independently turning complex requirements into structured test strategies, executing detailed functional testing through web-based interfaces, and validating integration points and existing data-parity results. You bring strong analytical judgment, attention to detail, and disciplined documentation practices, while collaborating effectively with platform administrators, business stakeholders, and technical teams.

Note: This is a temporary 6-month opportunity requiring consistent overlap with Pacific Time business hours.

You Bring to Applaudo the Following Competencies:

• Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, or a related field is desired, or equivalent professional experience.
• 5+ years of professional experience in Functional Quality Assurance, including hands-on testing of complex SaaS or enterprise applications.
• Strong experience performing functional testing directly through web-based graphical interfaces.
• Proven ability to independently create structured and comprehensive test plans covering business workflows, integrations, negative scenarios, boundary conditions, and edge cases.
• Hands-on experience testing billing or subscription workflows, including subscription changes, mid-cycle modifications, invoice generation, and payment events.
• Strong experience with functional, integration, regression, and end-to-end testing.
• Hands-on REST API testing experience using Postman, Newman, or equivalent tools.
• Read-level SQL knowledge, with the ability to interpret query results and data-parity reports to identify anomalies and discrepancies.
• Ability to facilitate collaborative testing exercises with platform administrators and technical stakeholders.
• Strong analytical thinking and the ability to identify non-obvious failure scenarios.
• Detail-oriented documentation skills, including maintaining test cases, execution evidence, results, and defect logs.
• Professional working proficiency in English.
• Availability to collaborate during Pacific Time business hours.

Nice to Have:

• Hands-on experience with Zuora Billing, Revenue, or Subscription Management interfaces.
• Experience participating in billing-platform migrations, ERP transitions, or comparable system-integration initiatives.
• Familiarity with cloud data platforms or data warehouses, particularly GCP or BigQuery.
• Experience using automated regression-testing frameworks such as Cypress or pytest.
• ISTQB Foundation certification or an equivalent testing credential.

You Will Be Accountable for the Following Responsibilities:

• Create and maintain a comprehensive functional testing plan for SaaS billing and cloud-data integrations.
• Design test scenarios covering billing configurations, subscription lifecycle workflows, invoice generation, payment processing, and revenue-related data flows.
• Execute functional tests primarily through the platform’s graphical interfaces.
• Validate configurations, business workflows, and integration touchpoints across standard, negative, boundary, and edge-case scenarios.
• Coordinate testing exercises with platform administrators and technical stakeholders, ensuring clear responsibilities, coverage, and expected outcomes.
• Validate REST API integration touchpoints using Postman, Newman, or equivalent tools.
• Review existing data-parity reports and query results to identify anomalies and flag discrepancies for further investigation.
• Document test cases, execution evidence, results, defects, and retesting outcomes to maintain a complete audit trail.
• Collaborate with business and engineering stakeholders to align functional test coverage with business rules and integration behavior.
• Communicate testing progress, risks, blockers, defects, and quality concerns clearly and proactively.
• Perform regression testing and confirm that resolved defects do not negatively affect related billing or subscription workflows.

Additional Information

About Us

We Are Engineered Different.

At Applaudo, talented people design, build, and scale meaningful, AI-powered solutions that create real business impact. As an AI-native organization, we collaborate across design, development, cloud, data, and artificial intelligence to turn ideas into scalable products that transform how companies operate, make decisions, and grow.

We are building a high-performance culture grounded in five values: Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication. These define how we work, how we support one another, and how we hold ourselves accountable.

Applaudo is a place for people who want to learn fast, take ownership, and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and leading AI-native transformation at scale.