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The analyst will design, build, configure, and maintain Epic Grand Central and Prelude applications to support healthcare operations. They will serve as a liaison between end users and IT teams while managing application projects and optimizing clinical workflows.
This is a remote position.
Analyze, design, build, configure, test, and maintain assigned Epic applications.
Support Epic Grand Central and Prelude application functionality and optimization.
Serve as a liaison between end users, operational leadership, IT support teams, and vendors.
Analyze business requirements and healthcare workflows to develop effective application solutions.
Support application implementations, including analysis, testing, documentation, and deployment.
Troubleshoot application issues and collaborate with the Service Desk on service requests.
Provide application support, end-user education, and ongoing workflow optimization.
Manage medium to high-complexity application projects with minimal guidance.
Ensure application solutions meet operational, technical, and organizational requirements.
Current Epic Grand Central and Prelude certifications required.
Online verification of Epic certifications required at submission.
Minimum high school diploma with relevant experience.
Associates or Bachelor's degree preferred, ideally in Healthcare, Business, or Information Systems.
Experience supporting Epic applications, including build, configuration, testing, implementation, and optimization.
Strong understanding of healthcare workflows and operational requirements.
Ability to independently manage medium to high-complexity application assignments.
Strong analytical, communication, troubleshooting, and problem-solving skills.
Epic Real-Time Eligibility (RTE) certification or experience.
Associates or Bachelor's degree in a related field.
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