Senior Engineer CableTechSupport Services
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AI Summary
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?
Location: Remote
Job Summary
CableTechSupport™ Services plays a critical role in supporting a high volume of residential and commercial customers, while enabling the rapid growth of industrial, OEM, and utility markets across North America and internationally. Guided by the Re3™ mission—Respond, Rectify, and Restore—the team delivers reinforced, resilient, and reliable electrical system solutions through industry-leading technical expertise and service.
This high-performing engineering team provides best-in-class consultation and technical support across a wide range of wire and cable applications. We are seeking a Senior Engineer with deep expertise in industrial and factory automation, variable frequency drives (VFDs), mining, and transit cable markets to further strengthen our capabilities in application support, field services, business development, and service innovation.
In this role, you will align engineering initiatives with strategic business objectives and drive specification efforts within key segments, including industrial and data center markets. The position requires direct engagement with a diverse customer base, leading technical problem-solving efforts, facilitating cross-functional collaboration, and delivering innovative solutions.
This individual will partner closely with agents, distributors, sales teams, operations, and product management, while also supporting standards engineers, EPC firms, electricians, and contractors to ensure seamless delivery of technical expertise and customer value.
Key Responsibilities
- Utilize extensive application knowledge of all wire & cable products manufactured by Southwire and the impeccable ability to interpret the latest industry codes & standards, including NEC/NFPA, NEMA, UL, IEEE, CSA, ICEA, AEIC, NESC, ASTM, MSHA, and IEC to support customers.
- Develop and deliver engineering presentations and in-depth product or service training seminars to maintain existing market shares or grow new opportunities via direct sales, electrical distribution channel sales, or contract business.
- Prepare formal technical documents to educate customers and to assist end users on the cable designs, ratings, electrical parameters, installation methods, and application do and don’ts.
- Market CableTechSupportTM Services’ by generating CableTechTalks customer training videos, authoring Re3TM engineering whitepapers, publishing magazine articles, hosting live webinars, and serving as keynote speakers at trade shows and conferences.
- Identify jobsite challenges, anticipate customer needs, solve project obstacles and create tailored products & solutions to meet requirements, certifications or compliances, product functionalities, long-term exposures, and advanced property vs. performance for demanding operations including but not limited to hazardous locations, power plants, substations, and mega data centers.
- Coordinate and execute technical requests for RFI/RFQ, bid proposals and project information to gain customer approvals.
- Perform hands-on demonstrations using tools with cable accessories including connector, splices, terminations, cable pulling equipment, field testing equipment, diagnostic methods, inspections, and failure analysis.
- Propose and design alternative or advanced product system solutions to enhance reliability, improve resilience, and extend the life cycle of the overall electrical system.
- Conduct cable sizing or ampacity calculations based on NEC, ICEA, IEC, IEEE, or other thermal methods.
- Review complex electrical wiring designs in AC or DC, including accessories and connectivity with the overall system, to provide the best-in-class installation procedures, innovative hands-on solutions, and field testing.
- Initiate and launch novel service solutions such as Southwire’s cable repair kits, emergency nitrogen purging services, labor-saving estimators, calculator tools, and GO vs. NO-GO testing recommendations.
- Develop sustainable solutions that drive efficiencies in the field to accelerate growth and help Southwire gain market share in US and Canada.
- Serve as an in-house applications engineering SME to build organizational capability internally and externally
- Ability to travel to technical conferences, job sites, and plant locations as needed (Up to 50% travel).
Required Education & Experience
Bachelor's Degree
5-7 Years Experience
Field of Expertise: Application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required. 5+ years of knowledge in industry standards
Preferred Education & Experience
Master's Degree
8-11 Years Experience
Preferred Certifications/Licenses:
- PE, PMP
- Master electrician and/or certified cable splicer
Field of Expertise: Research and development, application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required. Hands-on experience with cable installation, splice & terminations, and connectors is a must. Exceptional interpersonal skills and ability to collaborate with large multi-functional departments internally and externally. Bilingual abilities are a plus (Spanish, Portuguese, or other languages). 7+ years of knowledge in industry standards
Spans of Control
Does this role manage Southwire Team Members: No
Travel
Domestic, occasionally international - up to 50% of time
Physical Requirements
Carrying/Lifting - 5% of time/Weight 10
Driving - 5% of time
Moving - 5% of time
Standing - 5% of time
Sitting - 75% of time
Walking - 5% of time
Working Conditions
Office
Laboratory
Plant/Warehouse Floor
Overtime, Weekends, & Holidays
Extreme Heat/cold
Equipment
Hard Hat
Computer/Keyboard
Safety Glasses
Safety Shoes
Safety Vest
Power Tools
Competencies
Skills
Benefits We Offer:
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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