Senior Consultant - Epic Grand Central Consultant

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron’s Healthcare Technology Services Group (HTSG) works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability.

As an Epic Grand Central Consultant you will: 

• Assist client in IT ticket management

• Assist client with working down helpdesk tickets for specific Epic application area

• Provide production break/fix and maintenance support for designated applications

• Participate in production monitoring, troubleshooting, and quality assurance

• Field customer inquiries and attend meetings remotely, as necessary

• Optimization and upgrade support for given applications, as needed

• Update Client on project status

• May assist with other tasks as I needed and mutually agreed upon

Requirements:

• Epic Grand Central certification, additional Epic certifications a plus

• A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems

• Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely

• Current permanent U.S. Work authorization required

The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. 

Position Level

Consultant

Country

United States of America