Senior Consultant - Claims Advocacy

Company:

Marsh Risk

Description:

Marsh is seeking candidates for our open Sr. Claims Advocacy Consultant position out of our Hartford, CT office.

Sr. Claims Advocacy Consultant (Property/Risk experience)

What can you expect?

• ​Provides coverage and claims strategy advice to clients on claims with complex coverage issues that require full range of expertise to solve in order to assist with claims preparation

• Identifies appropriate policies and/or coverage's on complex coverage issues and analyses notification against the same in order to provide solutions to clients against future risks.

• Leads complex claims process for clients, leads detailed client claim review meetings and participates in claims strategy discussions in order to ensure progress from notification through to closure.

• Liaises with insurers and their advisors on complex queries and policy coverage discussions in order to support smooth review of claims for clients.

• Develops thought leadership materials and drafts communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support complex claims process for clients.

• Assess application of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to support sound and defensible recommendations for action plans to manage client's total cost of risk.

What is in it for you?

• A company with a strong brand, with experience developing solutions for todays and tomorrow’s toughest challenges 

• A culture of internal mobility, diversity, inclusion, and collaboration

• Flexible work opportunities for work/life balance

• Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus, a fixed company contribution AND a company match on your 401k, after one year of service

We will count on you to:

• Build and maintain a positive and supportive team environment within the claims team.

• Ensure team performance meets quality & timeliness thresholds stipulated by client agreements, internal guidelines & regulatory authorities

• Monitor service deliverables ensuring tasks completed within criteria agreed in client service agreements, internal and regulatory guidelines.

• Identify emerging risks, assess, register, and escalate to senior management where appropriate.

• Provide claims expertise/guidance to internal and external stakeholders for all technical and procedural inquiries

• Implement continuous improvement strategies / processes / tools / systems to enhance efficiency for colleagues, agents, policyholders, and Customer.

• Serve as a key leader and interface for the customer

• Oversee on-site disaster operations support upon notification on-site is needed

What you need to have: 

• 5+ years of Claims experience preferred.

• Claims experience within Property.

• P&C license - or ability to obtain

What makes you stand out?

• The successful candidate will display strong problem-solving capabilities. 

• Construction and/or Real Estate experience would be a plus.

• An ability to influence and negotiate with all stakeholders to achieve desired outcomes.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

The applicable base salary range for this role is $84,700 to $180,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: