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Health Care Service Corporation

Senior Communications Manager

Posted 2 hours ago
$112K - $202K per year
10+ years experience
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AI Summary

This role leads the segment marketing function by translating enterprise growth strategies into localized marketing plans to drive broker channel growth and member acquisition. The manager oversees a team to execute multi-channel campaigns while serving as a strategic advisor to sales leadership and cross-functional stakeholders.

At CareAllies, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Job Summary

This position leads the segment marketing function, serving as a strategic advisor to broker sales leadership and a key partner to Enterprise Marketing leaders.

This role is accountable for translating enterprise growth strategies into market-specific marketing plans that drive enrollment, strengthen broker relationships, and improve business performance across multiple geographic markets.

This role oversees a team providing leadership, coaching, and direction to ensure consistent execution of high-impact marketing programs. This leader drives strategic planning, marketing investment decisions, performance optimization, and cross-functional alignment while influencing senior stakeholders across Sales, Marketing, Product, Compliance, Finance, and Operations.

The role leverages deep market expertise, customer insights, and business analytics to identify opportunities, shape marketing strategy, and deliver measurable business outcomes.

Job Description

Lead and execute localized, multi-market marketing strategies that drive broker channel growth, member acquisition, retention, and enrollment performance.

Serve as the senior marketing advisor to regional and national broker sales leadership, aligning marketing investments and priorities with business objectives.

Lead, coach, and develop a team of managers and individual contributors, fostering performance, growth, and strategic execution.

Direct integrated, multi-channel marketing campaigns across digital, email, direct mail, events, community engagement, sales activations, and broker initiatives.

Partner with Enterprise Marketing and cross-functional stakeholders to deliver nationally aligned, locally relevant marketing programs while ensuring regulatory compliance.

Leverage market intelligence, customer insights, performance analytics, and competitive data to optimize marketing effectiveness and investment decisions.

Build strong relationships with brokers and strategic partners while driving innovation, continuous improvement, and business growth across the marketing organization.

Required Job Qualifications:



Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or related field and 8 years of experience in marketing, campaign management, member communications, healthcare marketing, or related fields OR Master’s degree and 6 years of experience in marketing, campaign management, member communications, healthcare marketing, or related fields OR 12 years of experience in marketing, campaign management, member communications, healthcare marketing, or related fields

3+ years of people leadership experience managing high-performing marketing teams, including coaching, talent development, performance management, and organizational leadership.

Proven ability to partner effectively with sales leadership and channel stakeholders to drive broker engagement, customer acquisition, retention, and business growth.

Experience translating enterprise marketing strategies into localized market programs that address regional customer and business needs.

Demonstrated success evaluating, implementing, and optimizing marketing technologies, platforms, and capabilities to improve marketing effectiveness and operational efficiency.

Strong analytical and strategic thinking skills, with the ability to interpret complex data, identify market opportunities, measure performance, and make data-driven recommendations.

Excellent communication and executive presence skills, with the ability to influence cross-functional stakeholders and present insights and recommendations to senior leadership.

Preferred Job Qualifications:

Master’s Degree

Prior experience within Medicare, Medicare Advantage, health insurance, financial services, or another highly regulated industry.

Strong understanding of the Medicare Advantage market, including target audiences, enrollment processes, customer journeys, and broker distribution channels.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

 

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Pay Transparency Statement:

At CareAllies, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time employees.

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$112,200.00 - $202,600.00

Exact compensation may vary based on skills, experience, and location.

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