Senior Collections Specialist

Overview: 

Blue Yonder is currently seeking a Sr. Collections Specialist to join the Order to Cash team. The role will be based in Poland  

Scope: 

• To manage a ledger of customer accounts and ensure timely payment of invoices to contracted terms 

• To field queries from customers and, working with internal teams, manage resolution of disputes 

Our current technical environment: 

• Systems used include Workday, Salesforce, Excel 

What you’ll do: 

• Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts. 

• Resolve client issues and disputes, directing appropriately to initiating departments. Follow up with those departments, to ensure timely resolution and collections of cash 

• Articulate communications through phone calls, emails and dunning letters as appropriate. 

• Manage a heavy portfolio of accounts across the UK and Poland  

• Run AR Aging reports, analyse and prioritize, and plan your work effectively and efficiently 

• Communicate major disputes and payment delays to management when appropriate 

• Collaborate with the other Order to Cash departments, including but not limited to Credit Approvals, Billing and Contract Entry 

What we are looking for: 

• Around 3 years A/R collections experience required 

• Fluent in English 

• Advanced systems knowledge in the area of Accounts Receivable  

• Knowledge of A/R reconciliations and adjustments  

• Intermediate Excel experience 

Salary: 6,679 - 8154 PLN per month (Gross)

Location: Poland, remote first with access to office