Senior Business Analyst - Healthcare

WHO WE ARE:  

Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.

Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.

Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

OUR VALUES

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

OVERVIEW OF THE ROLE:

We are seeking a Senior Business Analyst with strong healthcare experience to support complex digital transformation initiatives within a multi-system environment. This role requires a hands-on professional who can bridge clinical, operational, business, and technical teams, translating stakeholder needs into clear requirements, user stories, process models, and delivery-ready documentation.

The ideal candidate will bring experience working with clinical and administrative workflows, regulated environments, and integrated digital health systems, with the ability to support Agile delivery while maintaining alignment across diverse stakeholder groups.

WHAT YOU’LL BE DOING IN THE ROLE:  

• Elicit, document, analyze, and manage business, functional, and non-functional requirements across clinical, operational, IT, and other stakeholder groups.
• Translate business and clinical needs into clear user stories, acceptance criteria, process models, and requirements documentation.
• Support complex digital transformation initiatives involving multiple integrated systems and stakeholder groups.
• Facilitate workshops, interviews, and working sessions to gather requirements, validate processes, and support decision-making.
• Conduct process mapping, gap analysis, and current-state versus future-state design activities.
• Collaborate with technical teams on healthcare data, interoperability concepts, system integrations, APIs, and data flows.
• Support Agile delivery activities, including backlog management, sprint planning, sprint support, and stakeholder alignment.
• Work effectively within regulated environments, ensuring privacy, security, accessibility, and compliance considerations are reflected in requirements.
• Partner with business, clinical, technical, and delivery teams to ensure solutions meet operational needs and support successful implementation.
• Communicate key insights and findings to the client team.
• Contribute to change management and user adoption activities, as required.

WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:   

• Significant experience as a Business Analyst in healthcare environments.
• Strong understanding of clinical and administrative workflows within complex organizations.
• Demonstrated experience supporting digital transformation initiatives involving integrated systems.
• Proven ability to work with diverse stakeholder groups, including clinical, operational, business, and technical teams.
• Strong understanding of requirements management, process analysis, gap analysis, and current-state versus future-state design.
• Familiarity with healthcare data, interoperability concepts, system integrations, APIs, and data flows.
• Experience working in Agile delivery environments.
• Comfortable working within regulated environments with privacy, security, accessibility, and compliance considerations.
• Strong communication, facilitation, analytical, and problem-solving skills.
• Experience with healthcare interoperability platforms or digital health solutions is considered an asset.
• Exposure to data and analytics initiatives, such as reporting or population health, is considered an asset.
• Experience with change management and user adoption support is preferred. 

…AND YOU ARE...  

• Always improving your skills and knowledge: you want to be the best at what you do  
• Curious and creative; comfortable taking on new problems and challenges  
• A self-starter with the ability to recommend priorities to the project leader   
• Comfortable working through problems and figuring things out with minimal supervision  
• Great problem-solving skills: thorough and reliable  
• Able to work in a team: share knowledge and assist other team members  
• A good communicator: able to explain your ideas and recommendations  
• Well organized and dependable under pressure: you manage your time effectively  
• Energized by our company values!    

MARINER OFFERS YOU:  

• A values-driven workplace where people really matter 
• Flexible work location support for remote work/work from home 
• Competitive salary, retirement savings program, and rewards program  
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care  
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days  
• Unlimited training   

WHY MARINER?

We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions.  

If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner!  

To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day.  

Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community.  

Join our growing team!