Scrum Master, Software Development - US
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AI Summary
The Scrum Master facilitates Agile ceremonies, removes impediments, and coaches teams to ensure effective delivery and continuous improvement. They partner with Product Owners and stakeholders to maintain backlogs and drive transparency across the organization.
About mSupply™
mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.
With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™
For more information, visit mSupply.com.
Job Summary
The Scrum Master supports one or more Agile teams by facilitating delivery, removing impediments, and driving continuous improvement. This role partners with Product, Engineering, and stakeholders to ensure effective execution and transparency.
Job Duties & Responsibilities
- Facilitate Scrum ceremonies and ensure effective team participation
- Coach teams and stakeholders on Agile principles and self-organization
- Remove impediments, escalate risks, and improve team flow
- Partner with Product Owners to maintain a prioritized backlog
- Use metrics (velocity, throughput, burndown) to drive improvement
- Foster a collaborative and transparent team environment
- Coordinate dependencies and cross-team alignment
- Support Agile best practices (DoR/DoD, estimation, story slicing)
- Maintain artifacts in tools like Jira or Azure DevOps
- Mentor teams toward Agile maturity
Qualifications
- Bachelor’s degree or equivalent experience
- 5+ years as a Scrum Master supporting software teams
- Scrum certification (CSM, PSM I+); advanced preferred
- Strong knowledge of Scrum, Agile, Kanban, XP
- Strong facilitation and conflict-resolution skills
- Experience with Agile tools (Jira, Azure DevOps, Confluence)
- Strong communication skills
- Track record of process improvement
- Experience with distributed teams preferred
- Familiarity with AI-assisted tools is a plus
Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
- Primarily sedentary work, requiring extended periods of sitting while working at a computer
- Ability to communicate effectively in person, via phone, and through virtual collaboration tools
- Occasional standing, walking, and movement during meetings, site visits, or travel
- Ability to lift and carry light materials (up to 15 lbs) occasionally, such as a laptop or presentation materials
- Ability to travel periodically for business needs, including visiting distribution centers, suppliers, stores, or industry events
- Office environment includes standard business equipment such as computers, phones, and conferencing tools
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com. #mSupply
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
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