Lead enterprise IT Service Desk operations and a team of technicians to ensure high-quality support and SLA compliance. Drive the implementation of ServiceNow and the advancement of ITIL v4 practices across the organization.
mSupply
37 Remote Job Openings at mSupply
The IT Security Analyst monitors and investigates security alerts across SIEM and EDR platforms to protect systems and cloud environments. They support incident response, vulnerability management, and compliance efforts for frameworks like PCI DSS and ISO 27001.
Provide day-to-day technical support to employees across multiple locations via phone, email, and remote tools. Responsibilities include troubleshooting hardware and software issues and participating in an on-call rotation for urgent after-hours needs.
Drive qualified customer acquisition across ecommerce and brick-and-mortar networks through paid media, search visibility, and digital activation. Manage the paid media budget, oversee SEO/AEO strategies, and lead the transition of agency-managed work to in-house operations.
Lead full-cycle recruiting efforts for sales, leadership, and operational roles in a fast-paced environment. Partner with executive leadership to execute sourcing strategies and leverage AI tools to improve hiring efficiency.
Develop and execute integrated marketing campaigns to drive brand awareness and lead generation for specific industry verticals. Manage vendor relationships to secure co-op funding and align joint marketing initiatives to grow sales.
The Strategic Pricing Analyst partners with Sales and Finance to optimize price realization, margin performance, and pricing consistency. Key duties include building pricing dashboards, developing financial models for deal scenarios, and implementing pricing optimization initiatives.
The Senior IT Project Manager plans and executes IT initiatives across the technology portfolio, including ERP and data platform projects. The role ensures predictable delivery and accountability across application development, infrastructure, and security workstreams.
Lead the strategic merchandising and digital product experience for the Appliance category to drive revenue and AOV growth. Manage the full product assortment, pricing strategies, and vendor relationships across eCommerce and physical branch channels.
The BI Developer designs and maintains Power BI solutions, semantic models, and dashboards to translate enterprise data into actionable insights. They collaborate with stakeholders to define KPIs and ensure data connectivity via the enterprise data platform.
Build and maintain ELT/ETL pipelines and dbt models within a medallion architecture on Microsoft Fabric. Monitor data freshness, optimize SQL queries, and support the onboarding of new data sources.
The Senior Data Architect defines and governs data architecture standards, master data strategy, and modeling practices for the enterprise data platform. This includes leading the implementation of the Product MDM solution and ensuring architectural coherence across organic growth and acquisitions.
The Data QA Analyst ensures the accuracy and reliability of data across the medallion architecture (Bronze, Silver, Gold) of the enterprise data platform. This includes designing test plans, developing automated validation scripts, and monitoring data quality dashboards to support BI and operational decisions.
The Enterprise Architect defines and governs the company's architecture through a business capability-driven lens to align technology investments with growth and efficiency. This includes managing the Ardoq platform, establishing architectural guardrails, and supporting ERP migrations and acquisition integrations.
The Senior IT Project Manager plans and executes IT initiatives across the technology portfolio, including ERP, data platforms, and infrastructure. The role ensures predictable delivery and transparency by coordinating cross-functional teams and managing dependencies.
The Inside Sales Representative manages and develops relationships with an assigned customer base by responding to inquiries and conducting outbound outreach. They are responsible for processing orders, resolving customer issues, and driving revenue through product guidance and up-selling.
The Territory Manager is responsible for driving sales growth and managing customer relationships across a broad base of wholesalers, contractors, and designers. This role involves implementing merchandising strategies, conducting sales calls, and providing exceptional customer service to ensure territory saturation.
The Inside Sales Representative manages and develops relationships within an assigned customer base by handling inbound inquiries and conducting outbound outreach. They are responsible for processing orders, resolving customer issues, and promoting products to drive revenue and customer retention.
The Inside Sales Representative manages and develops relationships within an assigned customer base by responding to inquiries and conducting outbound outreach. They are responsible for processing orders, resolving customer issues, and driving revenue through effective product guidance and up-selling.
The Inside Sales Representative manages and develops relationships with an assigned customer base by handling inbound inquiries and conducting outbound outreach. They are responsible for processing orders, resolving customer issues, and driving revenue through product guidance and up-selling.
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing customers. They will execute promotional strategies, conduct sales engagements, and provide ongoing insights on market competition and territory trends.
The Senior Data Engineer will design, build, and maintain ELT/ETL pipelines within a Microsoft Fabric medallion architecture. They are responsible for ensuring pipeline reliability, data quality, and the successful onboarding of new source systems from business acquisitions.
The Senior Manager, Data Platform serves as the Technical Product Owner, responsible for the delivery, health, and architectural integrity of the enterprise data platform. They lead the data platform team, manage the technical backlog, and partner with business stakeholders to translate priorities into actionable delivery plans.
The role involves managing the end-to-end production of email marketing campaigns, including design, automation, and performance reporting. Additionally, the designer will create digital visual assets such as web banners and promotional graphics to support brand standards across various channels.
The Principal Data Scientist will lead the data science and AI strategy, managing a team of scientists and engineers to deliver impactful models. They are responsible for the AI roadmap, model governance, and serving as a technical advisor to senior leadership.
The Cybersecurity Manager leads daily threat monitoring, incident response, and security tool management while directing a team of security analysts. They also ensure compliance with PCI DSS and ISO 27001 standards and collaborate with IT infrastructure teams on secure configurations.
The ML/AI Engineer will design, develop, and deploy machine learning models and AI-powered solutions to drive business value across distribution operations. They will bridge the gap between data science experimentation and production-grade systems by building scalable MLOps pipelines and integrating generative AI.
The Director of Software Engineering will lead and mentor diverse engineering teams while driving the design and delivery of scalable ecommerce solutions. This role involves acting as a hands-on technologist to guide architecture decisions and championing agile methodologies across the organization.
The Director of Product Data Management will lead the strategy and execution of consolidating multiple PIM systems into a unified MDM/PIM solution. This role is responsible for establishing data governance frameworks, ensuring data accuracy, and mentoring a team to support enterprise-wide product data operations.
The Creative Director will lead and elevate the visual identity across all mSupply brands by overseeing a centralized creative studio. This role involves managing creative teams, enforcing brand guidelines, and partnering with cross-functional departments to optimize user experience across digital and print touchpoints.
The Senior Manager, Integration Channels is responsible for driving the strategy, growth, and performance of integration-based commerce channels like PunchOut and EDI. This role manages the full lifecycle of integration customers, from pipeline development and onboarding to ongoing relationship management.
The Category Director is responsible for owning the full assortment, pricing strategy, and vendor relationships for the Plumbing category across digital platforms. This role drives revenue and AOV growth by managing product experience, data quality, and cross-channel merchandising strategies.
The Category Director is responsible for owning the full HVAC category assortment, pricing strategy, and digital product experience across all company platforms. This role drives revenue growth by managing vendor relationships, optimizing digital performance metrics, and aligning merchandising strategies with branch operations.
The coordinator will plan and execute corporate events, dealer incentive trips, and internal meetings while managing customer loyalty and rewards programs. They are responsible for end-to-end logistics, vendor relationships, and measuring program performance against key business metrics.
The Senior Data Scientist will own, maintain, and evolve machine-learning pricing algorithms to optimize prices across products, customers, and channels for profitable B2B growth. This involves designing, building, deploying, and monitoring ML models while partnering with cross-functional teams to translate findings into actionable business recommendations.
The analyst will partner with Sales and Finance to enhance price realization, margin performance, and pricing consistency across the organization through detailed analysis and reporting. Key duties involve analyzing pricing performance, building dashboards, supporting deal scenarios with financial models, and driving pricing initiatives from implementation through performance tracking.
The specialist will source, recruit, and hire top talent across various roles, managing the full-cycle recruiting process while ensuring an exceptional candidate experience. This includes supporting high-volume frontline positions and partnering with business leaders across the organization.
