Scrum Master

Client: Government / Enterprise Client
Location: Remote
Salary: $120K–$140K annually, based on experience
Employment: Full-Time

Keywords: Scrum Master, Senior Scrum Master, Agile Scrum Master, Agile Project Management, Business Analyst, Business Analysis, Requirements Gathering, User Stories, Acceptance Criteria, Backlog Management, Product Owner, Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, Agile Delivery, Process Mapping, Fit-Gap Analysis, Business Process Improvement, Workflow Optimization, Pega, PEGA, Pega Platform, UAT, Stakeholder Management, Client-Facing, Risk Management, Dependency Management, Release Management, Sprint Reporting, Agile Transformation

Position Overview

Fathom Management is seeking a Scrum Master to support Agile delivery teams working closely with business stakeholders and Pega technical teams. This role combines Scrum Master leadership, business analysis, requirements management, and client engagement to help teams translate business needs into clear, actionable requirements and deliver high-quality solutions.

The ideal candidate is comfortable operating at the intersection of business and technology-facilitating Agile ceremonies, managing the product backlog, documenting requirements, removing delivery obstacles, coordinating dependencies, and ensuring stakeholders and technical teams maintain a shared understanding of priorities and expected outcomes.

This is a remote opportunity for a highly organized, client-facing professional who can work independently while providing strong day-to-day leadership to an Agile development team.

Candidate Verification Notice

For your protection and ours, Fathom Management conducts a brief candidate verification at the beginning of the screening process. Because we support State and Federal Government clients, this verification helps protect your identity, résumé, and application from unauthorized use and confirms that we are speaking directly with the individual who applied for the position.

You may be asked to provide a photo of a government-issued identification document as part of this verification. Video verification may also be required.

Identification is used solely for candidate verification and will be handled in accordance with Fathom Management's privacy and security practices.

Current Agile, Business Analysis & Pega Environment

The successful candidate should have demonstrated experience with:

• Serving as a Scrum Master for Agile development teams operating in two-week sprint cycles.
• Facilitating Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Working directly with Product Owners, business stakeholders, customers, and technical teams to establish priorities and delivery expectations.
• Gathering and documenting business requirements, user stories, acceptance criteria, business questions, and success metrics.
• Managing and prioritizing backlogs based on business value, delivery urgency, dependencies, and security considerations.
• Supporting Pega technical teams by translating business requirements into clear and actionable work.
• Developing and optimizing business process workflows and rules in collaboration with Pega professionals.
• Supporting UAT, demonstrations, release activities, sprint summaries, status reporting, and client deliverables.
• Identifying blockers, risks, dependencies, and delivery issues and driving them toward resolution.

Required Qualifications

• 4+ years of experience supporting business analysis, requirements gathering, process mapping, fit-gap analysis, business transformation, or related initiatives.
• 2+ years of experience as a Scrum Master.
• 2+ years of experience in business analysis, data analysis, consulting, or another client-facing role.
• 2+ years of experience defining business questions, success metrics, or reporting requirements with clients or cross-functional teams.
• Demonstrated experience facilitating Agile/Scrum ceremonies and supporting iterative delivery.
• Experience developing user stories and defining clear acceptance criteria.
• Ability to prioritize and manage product backlogs in collaboration with Product Owners and stakeholders.
• Ability to identify and resolve blockers, manage risks, and coordinate dependencies across teams.
• Strong written and verbal communication skills with the ability to communicate effectively with both business and technical audiences.
• Strong attention to detail and commitment to producing high-quality work products.
• Ability to work independently while collaborating effectively as part of a distributed team.
• Demonstrated ability to lead projects, initiatives, or workstreams.

Preferred Qualifications

• Experience supporting Pega/PEGA development or implementation teams.
• Experience with Pega Platform, Pega business process workflows, or Pega-based transformation initiatives.
• Experience supporting government, regulated, or enterprise environments.
• Experience with UAT planning and execution, release documentation, and client demonstrations.
• Experience with Agile transformation or process improvement initiatives.
• Bachelor's degree or equivalent experience in Computer Science, Engineering, Business, Information Technology, or a related field.
• Scrum Master certification such as CSM, PSM, or equivalent.

Key Responsibilities

• Serve as Scrum Master and facilitate all core Agile ceremonies for two-week sprint cycles.
• Partner with the Product Owner to maintain and prioritize the backlog based on business value, urgency, dependencies, and security considerations.
• Engage directly with customers and business stakeholders to gather requirements and clarify business needs.
• Translate stakeholder requirements into well-defined user stories, acceptance criteria, and actionable development work.
• Lead development teams by removing blockers, managing risks, coordinating dependencies, and reinforcing accountability.
• Serve as the primary liaison between business stakeholders and Pega technical teams to ensure requirements and expectations remain aligned.
• Collaborate with Pega technical teams to develop and optimize business process workflows and rules.
• Support Sprint Reviews, demonstrations, UAT activities, release planning, and delivery coordination.
• Prepare sprint summaries, status reports, release notes, accomplishment reports, and other client-facing deliverables.
• Track project and sprint progress and communicate risks, issues, dependencies, and accomplishments to appropriate stakeholders.
• Support continuous improvement by identifying opportunities to improve Agile processes, team effectiveness, and delivery quality.
• Lead assigned projects, initiatives, or workstreams through successful completion.

What Makes Someone Successful

The strongest candidate will be someone who can bridge the gap between business stakeholders and technical delivery teams. You should be comfortable asking detailed questions, translating business needs into actionable requirements, facilitating productive conversations, and keeping a team focused on delivering measurable outcomes.

Success in this role requires:

• Strong facilitation and servant-leadership skills.
• Excellent organization and follow-through.
• Confidence working directly with customers and senior stakeholders.
• The ability to understand both business requirements and technical delivery considerations.
• A proactive approach to identifying risks, blockers, and dependencies.
• Strong written documentation and presentation skills.
• The ability to maintain momentum and accountability in a remote Agile environment.

Benefits Overview

Fathom Management offers a competitive benefits package designed to support employees professionally and personally, including:

• Competitive salary based on experience and technical qualifications
• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• Paid time off and company holidays
• Professional growth and development opportunities
• Remote work environment
• Opportunity to support meaningful government and enterprise initiatives
• Collaborative team culture built around Integrity, Excellence, Humility, Enthusiasm, and Balance

Equal Employment Opportunity

Fathom Management is an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.