Scheduling Coordinator
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AI Summary
The Scheduler coordinates and maintains daily caregiver assignments to ensure continuity of care for clients. They are responsible for managing shift coverage, responding to emergencies, and maintaining accurate records in scheduling software.
Benefits:
- Paid Holidays
- Community & Purpose-Driven Benefits
- Work-Life Integration & Family Support
- Employee Recognition & Appreciation
- Professional Development & Education Support
- Flexible Work Options
- Competitive Wages/Salaries
Schedule / Expected Work Hours:.
- Flexible scheduling (days, with evening and weekend rotation)
Job Summary
- The Scheduler is responsible for effectively and efficiently scheduling caregivers to ensure continuity of care for clients. This role requires strong organizational and communication skills to manage last-minute changes, ensure adequate staffing, and maintain positive relationships with clients and caregivers.
Responsibilities
- Coordinate and maintain daily schedules for caregivers based on client care plans and availability
- Communicate assignments and updates to caregivers clearly and promptly
- Ensure all shifts are staffed and coverage is maintained, including responding to callouts and emergencies
- Match caregivers with clients based on skills, preferences, and geographic location
- Maintain up-to-date records in scheduling software and client databases
- Work closely with care coordinators, nurses, and management to address scheduling needs and concerns
- Provide exceptional customer service to clients and caregivers
- Assist with onboarding and orientation of new caregivers as needed
Qualifications
- High school diploma or equivalent (Associate’s degree or higher preferred)
- Previous experience in scheduling, staffing, or administrative coordination (home care or healthcare industry a plus)
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Ability to handle high-pressure situations and last-minute changes
- Proficient with scheduling software and Microsoft Office applications
- Reliable, flexible, and able to work occasional evenings or weekends if needed
Company Overview
- At One You Love Homecare, we are dedicated to delivering dependable and compassionate non-medical home care services that allow our clients to live independently and with dignity. Our Scheduler plays a vital role in ensuring smooth operations by coordinating caregiver assignments that meet client needs and preferences.
We’re more than caregivers…We’re like family!
Flexible work from home options available.
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