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Vrinda International

SALESFORCE BUSINESS ANALYST

Posted 22 days ago
1200K - 1500K per year
5-10 years experience
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AI Summary

The Salesforce Business Analyst will gather and document business requirements, translating them into functional Salesforce solutions and user stories. They will collaborate with stakeholders, developers, and QA teams to support implementation, integration, and UAT processes.

HIRING | SALESFORCE BUSINESS ANALYST 

 Position: Salesforce Business Analyst
 Experience: 6+ Years
 Work Mode: Remote
 Working Hours: IST Timings
 Budget: Up to ₹1.3 LPM
 Joining: Immediate / Short Notice Preferred
 Interview Status: Interviews Ongoing

 ROLE OVERVIEW

We are looking for an experienced Salesforce Business Analyst with 6+ years of relevant experience to gather business requirements, translate them into Salesforce functional solutions, and work closely with stakeholders, developers, administrators, QA, and project teams.

? KEY RESPONSIBILITIES

• Gather, analyze, and document business requirements
• Translate requirements into Salesforce functional requirements and user stories
• Create BRDs, FRDs, User Stories, Acceptance Criteria & Process Flows
• Conduct requirement workshops and stakeholder discussions
• Work closely with Salesforce Developers, Administrators, QA, and technical teams
• Analyze existing Salesforce processes and recommend improvements
• Support Salesforce implementation, enhancement, and integration projects
• Support UAT, including test scenarios, defect analysis, and business validation
• Manage requirement changes throughout the project lifecycle
• Ensure Salesforce solutions align with business processes and objectives

 REQUIRED SKILLS

 6+ years of experience as a Business Analyst with strong Salesforce experience
 Strong understanding of Salesforce Platform & CRM processes
 Experience in requirement gathering, analysis, documentation & stakeholder management
 Strong knowledge of Sales Cloud / Service Cloud
 Hands-on experience with User Stories, BRD/FRD, Process Flows, Acceptance Criteria & UAT
 Understanding of Salesforce configuration and standard functionality
 Good understanding of Salesforce Integrations & APIs
 Strong communication, analytical & problem-solving skills
 Ability to work with both technical and non-technical stakeholders

 GOOD TO HAVE

 Salesforce Administrator / Business Analyst Certification
 Agile / Scrum experience
 Knowledge of Jira, Confluence & Salesforce
 Salesforce Reports, Dashboards, Workflows & Automation
 Exposure to Data Migration & Third-Party Integrations

 CANDIDATE PREFERENCE

 Strong hands-on Salesforce BA experience preferred
 Immediate / Short Notice Joiners highly preferred
 Must be comfortable working in IST timings
 Excellent communication & stakeholder management skills required

 Interviews: Ongoing — Immediate submissions preferred



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