Salesforce Administrator

Job Description:

The Salesforce Administrator at DealerOn is a strategic role responsible for architecting and automating complex business processes, ensuring the Salesforce ecosystem is optimized for efficiency and scalability. This position requires advanced technical expertise in Salesforce configuration, data management, and stakeholder engagement, with a strong focus on driving organizational effectiveness through a deep understanding of DealerOn’s business processes. This is a mid-level remote position.

Essential Functions:

• Guide Salesforce-related initiatives, facilitating communication between cross-functional teams to ensure alignment with business goals aimed to further develop internal efficiencies.
• Lead comprehensive assessments of organizational capabilities to identify areas for improvement, providing actionable insights and recommendations to enhance efficiency and effectiveness.
• Customize Salesforce applications, including advanced object modeling, field configurations, record types, and page layouts, to meet dynamic business requirements.
• Develop and maintain complex Flows, data integration tools, and APIs to ensure a seamless integration between Salesforce and other enterprise applications.
• Collaborate with stakeholders to gather detailed requirements for new processes and initiatives, translating business needs into technical specifications and actionable plans.
• Oversee support intake channels, ensuring timely resolution of issues and continuous improvement of user experience.
• Liaise with stakeholders and leadership to communicate project progress, challenges, and opportunities, fostering a culture of transparency and collaboration.

Required Skills/Experience:

• Salesforce Administrator certification.
• 3+ years of hands on, backend Salesforce Admin experience.
• Expertise in utilizing advanced Salesforce features, including Flows, integration tools, APIs.
• Experience in evaluating, implementing, and managing third-party applications from the AppExchange.
• Firm grasp of Service Cloud, Sales Cloud, CPQ, Einstein Analytics, Data Cloud, Visualforce and Lightning components, dynamic forms and actions.
• Experience with installed packages.
• Customer service mindset.
• Ability to prioritize business needs based on importance, urgency, or impact.
• Excellent time management skills.

Preferred Skills/Experience:

• Bachelor’s Degree in related field or equivalent experience.
• Knowledge of Revenue Cloud Advance.
• Senior Salesforce Admin certification.
• Experience using and configuring integrations between Salesforce and various applications (Ex: NetSuite, HRIS systems, CMS systems).
• Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, the development of continuous integration, and the ability to effectively develop Salesforce app solutions.

#LI-Remote

This position is open to US residents only.

The salary range for this position is $62,800 - $91,550.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-Verify Participation and Right to Work). A successful candidate must pass a background check as a condition of joining the team.