Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. 

About the Opportunity

The Sales Operations Business Partner supports the sales organization through data analysis, Salesforce optimization, reporting, and process improvement. This role partners closely with Sales, Revenue Operations, Marketing, and other cross-functional teams to improve pipeline visibility, maintain data accuracy, and deliver insights that drive better business decisions. The ideal candidate is curious, detail-oriented, and motivated to continuously improve business processes while building trusted relationships across the organization. They thrive in a fast-paced, collaborative environment and are passionate about leveraging data to drive operational excellence.

What You’ll Get to Do

• Improve sales processes to increase pipeline efficiency and conversion.
• Maintain Salesforce data accuracy across accounts, opportunities, and pipeline.
• Build and manage Salesforce reports and dashboards to track pipeline health, sales performance, and key business metrics.
• Support forecasting activities by ensuring clean and accurate pipeline data.
• Deliver insights and analysis to support sales leadership decision-making.
• Assist with territory alignment, account ownership, and data management activities.
• Support the adoption and effective use of sales tools such as Salesforce, Gong, Outreach, and other sales technologies.
• Partner cross-functionally with Sales, Revenue Operations, Marketing, and Channel/Alliance teams to support business initiatives and operational improvements.

Skills and Experience We Value

• Bachelor’s degree in Information Technology, Business, Analytics, or a related field, or equivalent experience.
• 3–5 years of experience in Sales Operations, Revenue Operations, Analytics, or a related role.
• Strong proficiency with Microsoft Excel.
• Experience working with Salesforce reporting, dashboards, and pipeline data.
• Experience supporting forecasting and pipeline management processes.
• Exposure to territory planning or quota setting.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to translate data into clear, actionable business insights.
• Experience using AI tools or data-driven automation technologies such as ChatGPT or Microsoft Copilot.
• Familiarity with tools such as Gong and Power BI.
• Experience working within a SaaS or other data-driven business environment preferred.

What Would Make You Stand Out

• Experience partnering directly with sales leadership to drive operational improvements.
• Strong understanding of sales processes, pipeline management, and revenue operations best practices.
• Experience building scalable reporting and dashboard solutions.
• Passion for continuous improvement through data, automation, and emerging technologies.
• Proven ability to influence cross-functional stakeholders and support strategic business initiatives.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours  of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

#LI-Remote