Sales Development Representative (SDR)

 Posted 5 hours ago
     
2-5 years experience
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AI Summary

The SDR is responsible for identifying and qualifying small business prospects through outbound outreach via calls, emails, and LinkedIn. The primary goal is to schedule discovery meetings for Client Finance Managers and Sales Advisors to grow the sales pipeline.

This is a remote position.


Sales Development Representative (SDR)  

Lead Generation & Appointment Setting Specialist  

Location: Philippines (Remote)




About Business Financial Group (BFG)  

Business Financial Group (BFG) is a growing U.S.-based accounting, tax, and advisory firm serving small business owners throughout the United States.

Our mission is to help business owners reduce taxes, improve profitability, gain financial clarity, and build stronger businesses through proactive accounting, tax, and advisory services.

We are seeking an energetic, results-driven Sales Development Representative (SDR) to help expand our pipeline of qualified prospects and generate appointments for our Client Finance Managers and Sales Advisors.

This role is ideal for professionals who enjoy starting conversations, building relationships, prospecting, qualifying opportunities, and helping business owners discover solutions to their accounting, tax, and financial challenges.




Position Summary  

The Sales Development Representative (SDR) is responsible for generating qualified appointments for BFG's sales team through outbound prospecting and lead nurturing activities.

The SDR will:

  • Prospect potential clients

  • Conduct outbound outreach

  • Qualify leads

  • Schedule discovery meetings

  • Maintain CRM records

  • Nurture prospects

  • Support pipeline growth

This is not a closing role.

The SDR's primary objective is to create qualified sales opportunities and schedule appointments for Client Finance Managers and Sales Advisors.




Key Responsibilities  

Prospecting & Lead Generation  

  • Research and identify small business owners and decision-makers

  • Build and maintain prospect databases

  • Utilize CRM, LinkedIn, referrals, and other lead sources

  • Identify qualified prospects that fit BFG's ideal client profile

  • Maintain organized prospect lists and lead records




Outbound Prospecting  

Conduct outreach through:

  • Cold calling

  • Email campaigns

  • LinkedIn messaging

  • Text messaging

  • Referral follow-up

The objective is to initiate conversations with business owners and determine whether BFG's services may provide value to their business.




Lead Qualification  

  • Conduct discovery conversations with prospects

  • Identify business challenges, goals, and service needs

  • Determine qualification based on BFG guidelines

  • Gather relevant prospect information

  • Move qualified prospects to the next stage of the sales process




Appointment Setting  

  • Schedule qualified discovery meetings

  • Coordinate calendars with Client Finance Managers and Sales Advisors

  • Confirm appointments

  • Send reminders and follow-up communications

  • Help reduce no-show rates




Lead Nurturing  

  • Follow up with prospects not yet ready to schedule

  • Maintain consistent communication

  • Execute follow-up sequences

  • Re-engage inactive opportunities

  • Keep prospects moving through the sales pipeline




CRM Management  

  • Maintain accurate records in Zoho CRM

  • Log all prospect interactions

  • Update lead statuses and notes

  • Track outreach activities

  • Maintain follow-up schedules




Performance Reporting  

Track and report:

  • Calls made

  • Conversations completed

  • Emails sent

  • LinkedIn outreach activity

  • Qualified appointments scheduled

  • Opportunities generated

  • Follow-up compliance




Required Qualifications  

  • Minimum 2 years of experience in one or more of the following:

  • Sales Development Representative (SDR)

  • Business Development Representative (BDR)

  • Lead Generation

  • Appointment Setting

  • Inside Sales

  • Outbound Sales

  • Customer Success

  • Client Relations

  • Excellent spoken and written English

  • Strong phone communication skills

  • Comfortable making outbound calls daily

  • Strong relationship-building skills

  • Ability to overcome objections professionally

  • Strong organizational and time management skills

  • Ability to work independently in a remote environment

  • Reliable internet connection and home office setup




Preferred Qualifications  

Experience in:

  • Accounting firms

  • Tax services

  • Financial services

  • Insurance

  • Mortgage sales

  • Business consulting

  • Professional services

  • B2B sales

Experience using:

  • Zoho CRM

  • HubSpot

  • Salesforce

  • LinkedIn Sales Navigator

  • Seamless

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