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AI Summary
The role focuses on processing and administering customer sales claim backs while maintaining accurate documentation and records. It also involves supporting the finance team with reconciliation, process improvements, and the utilization of automation tools.
Overview
Responsibilities
Qualifications
Join us during a busy season as a Sales Data Analyst-LTE! We are seeking a detail-oriented and analytical professional to provide immediate support for a high-volume sales claims processing function. This temporary part-time opportunity is designed to help manage critical operational workloads, improve process documentation, and support the Finance team during a busy season.
Start: ASAP
End: Minimum 3 month, could be extended to January/Feburary depending on workload
Schedule: 20 hours per week, flexible on work hours within 7am-6pm
Work Style: Remote--candidate must live within a 75 mile radius of Madison, WI
Responsibilities
The primary focus of this role will be supporting sales claim back processing and related operational activities, including:
- Processing and administering customer claim backs for our sales team
- Assisting with sales claim back reconciliation and documentation
- Supporting existing sales claim back workflows currently handled by multiple team members
- Documenting processes, procedures, and best practices
- Supporting sales transfer activities as needed
- Utilizing automation tools and chatbot solutions developed to enhance claim back processing efficiency
- Identifying opportunities for process improvements and operational efficiencies
- Maintaining accurate records and ensuring data integrity
Qualifications
- Bachelor's degree in one of the following areas; Data Analytics, Finance, Accounting, Business Administration, or related analytical disciplines
- Experience with data analysis and reporting
- Advanced Microsoft Excel skills, including formulas, data manipulation, and analysis
- Experience in sales operations, finance, accounting, customer claims, or operational support functions
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Process-oriented mindset with strong documentation skills
- Experience working with automation tools or process improvement initiatives is a plus
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