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Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Manager - Sales Analytics designs, develops, and maintains dashboards, reports, analytical tools, and insight gathering from across all Salesforce Objects and integrated platforms. Ensures the right data is being collected to provide insights and drive and improve financial and strategic sales/marketing initiatives. The Manager - Sales Analytics also provides data gathering inclusive but not limited to Competitive Analysis, Prospect Intel, and Market Insights.
Job Description:
- Prepare accurate recurring and as-needed reports using data from internal and external sources
- Responsible for developing, maintaining, supporting, and upgrading reports and dashboards
- Collects, analyzes, and reports sales and marketing data from different data sources, including but not limited to CRM Software, Marketing Automation Platforms, Account-Based Marketing Platforms, other internal and external sources, etc.
- Provides actionable insights to guide the sales and marketing teams based on data gathered
- Develop methods and strategies for assessing large amounts of data
- Gather and analyze data to understand problems and proactively make recommendations to address them
- Review historical sales and marketing data to determine trends in productivity
- Contributes to the development of sales plans and objectives and assists senior leadership in monitoring and evaluating sales and marketing performance
- Responsible for monitoring and analyzing competitive activity, customer, and market trends
- Forecasting potential revenue, sales bookings, pipeline and marketing leads and determine sales potential and make recommendations
- Collaborate with team members and members of other departments
Qualification:
- Degree in Business Administration, Finance, or Marketing
- At least five years experience working in a BPO environment.
- Experience in sales and marketing analysis
- Strong research and data analysis skills
- Proficiency in Microsoft Office, Salesforce.com, HubSpot, Google Analytics, and PowerBI
- Strong communication and presentation skills
- Projection and forecasting skills
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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