Revenue Support Specialist

AdOmni is a cutting-edge advertising technology company empowering brands to seamlessly plan, launch, and measure impactful campaigns across a diverse range of digital out-of-home DOOH), connected TV (CTV), online video (OLV), YouTube, and Amazon Prime Video channels. We provide a unified platform and comprehensive suite of services designed to maximize advertising ROI and drive business growth.  

This hybrid role sits at the intersection of sales operations and client success. The ideal candidate will serve as the operational engine behind Adomni’s revenue team — supporting executive sales leadership with calendar management, outreach, and business development logistics while also owning a portfolio of client accounts as a Junior CSM. This person thrives in a fast-moving environment, brings strong organizational discipline, and is energized by both relationship-building and behind-the-scenes execution.

This role requires a proactive mindset, excellent communication skills, and the ability to manage multiple workstreams simultaneously — from pipeline hygiene to post-campaign reporting — with a positive, service-oriented attitude.

REPORTS TO

COO

RESPONSIBILITIES

Executive Support & Sales Operations

•       Manage a complex, fast-changing calendar for sales leadership across multiple time zones, resolving conflicts and prioritizing based on strategic objectives

•       Coordinate meetings with clients, partners, agencies, and internal stakeholders, serving as the primary point of contact for executive communications and meeting logistics

•       Own post-meeting, post-event, and post-conference follow-up activities, including drafting outreach, introductions, and ongoing correspondence

•       Track relationship pipelines, referrals, and partnership opportunities to ensure consistent sales momentum; identify stalled conversations and drive next steps proactively

•       Convert meeting notes, conference insights, and executive input into actionable workflows and structured follow-up plans

•       Leverage AI tools to accelerate research, outreach preparation, and sales enablement activities

Conference & Event Operations

•       Manage conference schedules, networking agendas, registrations, and speaking engagements

•       Coordinate client dinners, executive-hosted events, and industry meeting logistics

•       Support real-time schedule adjustments and communications during events

•       Organize contacts, notes, and action items into structured follow-up plans post-event

Research & Business Development Support

•       Research target brands, agencies, partners, and prospective clients to support outbound prospecting and strategic introductions

•       Prepare executive briefing materials and prospect intelligence reports ahead of key meetings and pitches

•       Support relationship mapping and strategic introductions in partnership with sales leadership

CRM & Pipeline Coordination

•       Maintain CRM accuracy, opportunity tracking, and pipeline hygiene across the sales and client success teams

•       Monitor key milestones, follow-up commitments, and revenue-driving activities to keep deals progressing

•       Assist with reporting, forecasting support, and sales operations projects as needed

Junior Client Success Management

•       Manage a defined book of client accounts, serving as the primary point of contact for day-to-day support and issue resolution

•       Interface with clients regarding business objectives, campaign expectations, and performance updates

•       Coordinate with campaign operations team on setup, execution, and optimization opportunities

•       Create post-campaign wraps, business reviews, and account summaries

•       Identify proactive upsell and growth opportunities within the assigned book of business

•       Manage opportunities and deal activity in Adomni’s CRM system with consistency and accuracy

KNOWLEDGE AND SKILL REQUIREMENTS 

1. Exceptional organizational skills and extreme attention to detail
2. Professional written and verbal communication and interpersonal skills
3. Excellent listener and note-taker; ability to translate executive conversations into clear action items
4. Expert knowledge of CRM software platforms; Zoho CRM is a strong plus
5. Comfort with AI productivity tools for research, drafting, and workflow automation
6. Ability to analyze media campaign performance and present optimization recommendations
7. Strong command of Microsoft Excel for data analysis and reporting
8. Adaptable to last-minute changes; thrives in a fast-paced, ambiguous environment
9. Creative, proactive problem-solver with a collaborative, positive attitude

EXPERIENCE

1. 7+ years in advertising, sales support, executive assistance, account management, or a hybrid of the above
2. Experience supporting senior sales or business development executives in a fast-paced environment is a strong plus
3. Experience with out-of-home advertising, programmatic, or digital video advertising is a strong plus
4. Experience working at or with an advertising agency is a plus
5. Experience managing campaign timelines, deliverables, and client communications
6. Experience in an early-stage, fast-growing startup environment is a plus

WHAT SUCCESS LOOKS LIKE

•       Opportunities move forward without requiring executive oversight on every detail

•       Follow-ups are timely, organized, and consistent

•       CRM data remains accurate and actionable

•       Assigned client accounts are well-managed, retained, and growing

•       Sales leadership spends more time building relationships and generating revenue, and less time managing logistics

LOCATION

Remote