The representative manages central business office functions including insurance and self-pay follow-ups, payment posting, and account adjustments. They are also responsible for monitoring billing errors and providing initial training to staff.
Overview
The Senior Business Office Representative is a multi-task position that covers all of the main functions of the Central Business Office. The Business Office Representative Two has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. Position is designed to develop the incumbent into a Business Office Representative Three after training for two additional years of acceptable performance before promotion to a Business Office Two must be able to handle the complete functions of at least one Central Business Office Unit.
Responsibilities
This position is a multi-task position that covers all of the main functions of the Central Business Office. This role has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. This position is designed to develop the incumbent into the progressive levels and must be able to handle the complete functions of at least one Central Business Office Unit.
Qualifications
Education
H.S. Diploma or General Education Degree (GED) Required
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