Revenue Cycle Business Intelligence Lead Analyst Remote

All the benefits and perks you need for you and your family:

·     Benefits from Day One

·     Career Development

·     Whole Person Wellbeing Resources

·     Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift:   Monday- Friday Full time  

Job Location: Remote

The role you will contribute:

The Business Intelligence (BI) Lead Analyst oversees the Analytics team in transforming data into actionable insights that inform the organization's strategic decisions and drive business value. Possesses a combination of business, technical, and Revenue Cycle operations knowledge, enabling data-driven identification of opportunities for process improvement in support of strategic initiatives. Under minimal supervision of Senior Manager, collaborates with functional area staff across the Revenue Cycle to understand business workflows and build actionable metrics and dashboards to support Revenue Cycle operations. Leads analytics projects, liaising with operational, financial, and IT teams to query and acquire data, organize/ and analyze it, model the data, identify trends and patterns, draw conclusions and propose insights. Collaborates with Revenue Cycle leaders and other functional areas of the Process Improvement and Business Support department to support issue discovery, tracking, and resolution. Presents findings in reports and dashboards to leadership helping them make decisions that improve processes. The BI Lead Analyst will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value you will bring to the team:

• Supervises responsibilities of the Analytics team to design, develop and maintain reports, scorecards, and dashboards that effectively tell the story of the data and highlight anomalies in a manner that can be easily understood and acted upon.
• Mentors and collaborates with Business Intelligence Analysts in the development, implementation, validation, and monitoring of large complex systems.
• Monitors and tracks visualizations relaying key performance indicators (KPIs) identified by the Revenue Cycle operational team and Revenue Cycle and System SMEs team.
• Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate.
• Supervises responsibilities of the Analytics team to identify key data needs, define data sources, create a data plan, prepare specifications, and document clearly.
• Supervises responsibilities of the Analytics team to perform data mining, queries, and extractions in collaboration with IT, as appropriate, to acquire, aggregate, cleanse, organize, and manage large complex datasets from multiple sources.
• Quantifies financial and non-financial performance impacts, applies independent source validation, and ensures the integrity of information in accordance with quality audit standards.
• Works together with BI Analysts to prepare effective presentations and articulately communicate findings and results.
• Leads debugging and maintenance of existing reports, scorecards, and dashboards on an ongoing basis, supporting adjustments based on Revenue Cycle operational need and impact as prioritized by the Analytics leadership leads and the Revenue Cycle and System SMEs teams.
• Maintains accountability for individual task tracking and request fulfillment to ensure department productivity metrics, service levels, and established SLAs are consistently met.
• Collaborates with data analytics and IT teams to tailor and optimize Epic foundational reports and dashboards; educates operational teams on usage to promote self-service and informed decision making.
• Conducts root cause analyses to surface actionable insights that support data-driven decision making and operational improvement across revenue cycle functions.
• Other duties as assigned.
• Develops and leads the communication, execution, and adherence of standard operating procedures (SOPs) for the analytics department to ensure consistency, quality, and operational alignment across all data initiatives.
• Creates and maintains thorough documentation of analyses, technical specifications, and related project materials to ensure accurate record keeping, knowledge transfer, and long-term accessibility for the analytics team.
• Leads Analytics projects, managing development of metrics, dashboards, and other analytic deliverables, liaising with Revenue Cycle teams or other Process Improvement and Business Support teams as necessary.

The expertise and experiences you’ll need to succeed:

·         Bachelor's Degree

·         3+ Work Experience

·         Fundamental awareness of data querying techniques (i.e., Structured Query Language, Power Query, Power Pivot)

·         Working knowledge of DAX for Power BI

·         Proficiency in Microsoft Office products Word, Outlook, PowerPoint

·         Ability to document findings and clearly communicate analytical outputs

·         Advanced knowledge of Excel to organize data, develop data models for analysis, and create visualizations

·         Basic knowledge of one or more business intelligence tools (e.g., Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar.)

·         Proficiency in performance of basic mathematical and statistical concepts (e.g., regression analysis)

·         Listens, negotiates and persuades, with use of proper English grammar and spelling, with ability to articulate complex information in understandable terms to audiences at all levels

·         Ability to solve complex analytics related problems involving large data by using data collection methods, root cause analysis, establishing facts, exercises experience and objective independent judgment to draw valid conclusions

·         Ability to multitask, coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment

·         Ability to work independently while providing on-time concise, high quality deliverables

·         Has an aptitude to extract, aggregate, transform, cleanse, compile and manage data, and can do data modelling and visualization to effectively and objectively tell the story of the data

·         Strong work ethic with a positive, can-do attitude, ability to be responsive to ever-changing needs in a fast-paced, dynamic environment, meet deadlines and perform

·         Ability to coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment to continuously meet deadlines as a highly organized and excellent time manager"

·         Upper-Intermediate knowledge of healthcare and Revenue Cycle operations

·         Understanding of how healthcare systems and processes work together in producing business information

·         Possesses deep knowledge and specialized skill set in understanding business operations and financial flow

·         Develops and shares subject matter expertise that can be readily applied to researching issues and designing solutions"

Preferred Qualifications:

·         Master's Degree

·         Project Management Professional (PMP)

·         Microsoft Business Intelligence Certification

·         Microsoft Certified Systems Engineer

·         Healthcare Financial Management Association Membership (HFMA)