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AI Summary
Experience with both storage & backup subsystem to provide Level 2 Steady State support.
• Knowledge on various backup platform Rubrik, TSM, Backup Exec backup platform – on-premise & cloud is must
• Must have experience with Windows, Linux, iSeries, AIX, Solaris OS, DB/2, Oracle, Exchange, and SQL.
• Experience with various forms on data storage – on-premise (legacy storage systems, VMware Datastores & hyper-converged infrastructure) & Cloud
• Additional SME skills in crafting storage & backup solution for continuous service improvements would be beneficial. The positions require the ability to design, develop & implement solutions to stabilize customer environments
• Understanding of basic infrastructure and network connectivity
• Experience with Nutanix platform & storage management
• Basic hands-on on AWS & Azure platform
• SAN FC switching and zoning (Brocade and Cisco)
• LUN Configuration and management for Servers (AIX/LINUX/Windows/ESX)
• Experience with Dell/EMC/NetApp SAN & NAS storage
• Proactively maintain and manage the storage environment
• Log analysis and correlation of Monthly reports.
• Knowledge on AWS Storage S3, EBS, EFS and Glacier
• DR testing and taking ownership during such DR cycles.
• Monitoring and optimization of the performance, tuning, capacity planning, proactive monitoring and automation of storage Arrays.
• Strong problem solving & troubleshooting skills
• Ability to work independently as well as ability to collaborate across teams in support of complex global engagements. Ability to collaborate with peers and across teams
• Must have experience working with 3rd party vendors to provide hardware maintenance fixes.
• Understanding of ITIL process – Incident, Change, Problem Management process.
• Act as liaison with other IT support team members to resolve issues in a timely manner and ensure proper documentation, notification, escalation tracking and follow-ups of all incidents and requests
• Ensure to create and maintain Standard Operating Environment (SOE) image with up-to-date patches
• Proactively monitor the performance of storage/backup devices, desktop applications, identify RCA and make approve changes to improve efficiency and effectiveness of applications"
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
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