Remote Member Protection Consultant | Insurance Benefits Advisor

Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | Work From Home | U.S. Applicants Only
Schedule: Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided

Help Protect Families. Build a Career with Purpose and Growth.

Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and financial opportunities?

AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote Member Protection Consultants. You'll work with individuals and families, including veterans, labor union members, credit union members, association members, and their families, helping them understand available supplemental insurance benefits and make informed decisions about protecting what matters most.

This opportunity combines member service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.

No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and ongoing professional development.

About AO

AO operates within the American Income Division of Globe Life, with a long history of serving working families throughout North America.

Our representatives help individuals and families understand supplemental life, accident, and health insurance products designed to provide additional financial protection and peace of mind.

Our culture emphasizes:

• Integrity and professional service
• Long-term member relationships
• Personal accountability
• Continuous learning and development
• Mentorship and coaching
• Performance-based advancement
• Leadership development

We're looking for professionals who want more than a temporary remote position—we're looking for individuals interested in building a long-term career.

What You'll Do

As a Member Protection Consultant, you'll connect with members through scheduled virtual appointments to understand their needs, explain available benefits, and provide ongoing service.

Member Consultations & Benefits Education

• Conduct virtual consultations through Zoom and phone
• Connect with members seeking information regarding available benefits
• Identify individual and family financial protection needs
• Explain supplemental life, accident, and health insurance options
• Answer questions regarding coverage, policy features, and available benefits
• Provide needs-based recommendations
• Guide members through applications and enrollment
• Assist with required documentation

Ongoing Member Service

Your role continues beyond the initial enrollment.

You'll help members with:

• Policy reviews
• Coverage questions
• Beneficiary information updates
• Policy and account service needs
• Claims-related guidance
• Follow-up communication
• Changes in family protection needs

The goal is to build long-term relationships based on trust, professionalism, and exceptional service.

Why Join AO?

🏡 100% Remote Work

Enjoy the flexibility and convenience of building your career from home.

• Work remotely within the United States
• No daily commute
• Flexible scheduling
• Virtual member appointments
• Modern digital business systems
• Collaborative remote team environment

☎️ Qualified Member Opportunities

Representatives connect with members who have expressed interest in receiving information about available benefits.

This allows you to focus your time on:

• Scheduled member conversations
• Benefits education
• Needs-based consultations
• Enrollment assistance
• Relationship building
• Ongoing member service

No purchasing leads is required.

Our approach focuses on education, service, and trust—not high-pressure sales tactics.

Weekly Pay & Performance-Based Compensation

This is a commission-based opportunity rather than a traditional hourly or salaried position.

Earning opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Recognition programs
• Additional performance rewards

There is no predetermined cap on commission earnings; however, compensation is directly tied to individual activity, production, and results.

Individual earnings vary. No specific income level is guaranteed.

Comprehensive Training & Mentorship

📚 No Insurance Experience Required

You don't need an insurance background to be considered.

We provide structured training and ongoing professional support, which may include:

• Comprehensive virtual onboarding
• Insurance product education
• Client needs assessment
• Virtual presentation development
• Consultative sales training
• Enrollment procedures and systems
• Member service training
• Weekly virtual workshops
• One-on-one mentorship
• Leadership development
• Ongoing coaching

Candidates who aren't currently licensed will also receive guidance through the state Life & Health licensing process.

Career Growth & Leadership Development

Your growth doesn't have to stop at individual production.

Representatives who demonstrate strong performance, consistency, professionalism, and leadership ability may have opportunities to advance into:

• Training and mentorship
• Team leadership
• Management development
• Advanced leadership roles
• Leadership conferences and professional development programs

Advancement is based on performance and demonstrated leadership—not simply tenure.

Benefits & Professional Support

Qualifying representatives may have access to:

❤️ Representative Benefits

• Company-supported life insurance
• Accidental Death Benefit (ADB) coverage
• Medical reimbursement program
• Renewal income opportunities

🤝 Professional & Union Support

Eligible representatives may receive professional representation and support through OPEIU Local 277.

✈️ Recognition & Incentive Programs

Outstanding performance may qualify representatives for:

• Company-sponsored incentive travel
• Leadership conventions
• Professional conferences
• Recognition programs
• Performance awards
• Team development events

Eligibility and performance requirements apply to applicable programs.

What We're Looking For

Successful candidates typically demonstrate:

• Excellent verbal and written communication
• Strong interpersonal and relationship-building skills
• Customer-focused, service-oriented mindset
• Active listening and problem-solving abilities
• Professionalism, integrity, and reliability
• Positive attitude and willingness to learn
• Self-motivation and personal accountability
• Strong organization and time management
• Comfort working independently from home
• Confidence using computers, Zoom, and virtual communication platforms
• Coachability and openness to feedback
• Goal-oriented mindset and commitment to continuous improvement

Experience That Transfers Well

Experience in any of the following areas can be helpful, but is not required:

• Customer Service
• Member Services
• Sales
• Financial Services
• Banking
• Healthcare
• Recruiting
• Hospitality
• Retail
• Education
• Administrative Support
• Account Management
• Insurance
• Business Development
• Leadership or Management

We value communication skills, professionalism, work ethic, coachability, and a genuine desire to help others.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
• Have access to a computer or laptop with webcam capability
• Maintain reliable high-speed internet
• Have microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable meeting members virtually
• Be willing to complete required training

Licensing guidance is provided for candidates who are not currently licensed.

Interview Process

Qualified applicants will first complete a brief career overview designed to provide additional information about the role, responsibilities, compensation structure, licensing requirements, and career path.

Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.

All interviews are conducted virtually for convenience and accessibility.

Ready to Build Your Future?

If you're looking for a remote career where you can help protect working families, build lasting client relationships, develop professionally, and create long-term earning opportunities through your performance, we'd like to hear from you.

Apply today to be considered for our Remote Member Protection Consultant opportunity with AO – American Income Division of Globe Life.

Protect Futures. Serve Families. Build Relationships. Grow Without Limits. 🚀