Remote Medical Quality Assurance Coordinator

 Posted 2 days ago
     
2-5 years experience
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AI Summary

The role involves conducting quality reviews of case work and documentation to ensure accuracy and compliance with regulatory standards. The coordinator will identify process gaps, implement corrective actions, and provide coaching to staff to improve performance outcomes.

Overview

We are seeking a detail-oriented Medical Quality Assurance Specialist to support quality and compliance initiatives within a fast-paced, regulated environment. This role is responsible for reviewing work outputs, ensuring adherence to established standards, and driving continuous process improvements.

The ideal candidate is highly analytical, organized, and thrives in a collaborative setting while maintaining a strong focus on accuracy and compliance.


Key Responsibilities

  • Conduct quality reviews of case work, reports, and documentation to ensure accuracy, completeness, and compliance with client standards
  • Identify trends, errors, and process gaps; recommend and implement corrective actions
  • Monitor production metrics and turnaround times to ensure service level expectations are met
  • Ensure adherence to federal, state, and regulatory requirements
  • Maintain detailed quality assurance records, audit logs, and reporting documentation
  • Investigate quality issues and partner with internal teams to resolve discrepancies
  • Provide feedback and coaching to staff to improve performance and quality outcomes
  • Assist with onboarding and training new team members on quality standards and processes
  • Support documentation preparation for audits, regulatory reviews, and compliance initiatives
  • Collaborate cross-functionally with operations and stakeholders to enhance quality processes

Qualifications

  • 2+ years of experience in an administrative healthcare position (Patient access, insurance verification, medical assistant, etc.)
  • Strong attention to detail and analytical mindset
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience working with data tracking, reporting, or audit processes
  • Proficiency in Microsoft Office or similar tools

Preferred Qualifications

  • Experience in healthcare, insurance, or regulated environments
  • Familiarity with compliance standards and regulatory requirements
  • Experience reviewing case files, audits, or documentation workflows

Hours

8:00am-4:30pm CST

Job Type & Location

This is a Contract to Hire position based out of Orlando, FL.

Pay and Benefits

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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