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The Itinerary Specialist is responsible for creating and managing customized travel itineraries, including coordinating flights, hotels, and tours. They must also monitor booking progress, ensure document accuracy, and provide exceptional customer service throughout the travel planning process.
We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.
In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
Coordinate reservations for flights, hotels, transportation, and travel experiences
Review booking confirmations and travel documents to ensure accuracy and completeness
Communicate with clients to gather travel preferences and provide itinerary updates
Research destinations, accommodations, and travel options based on client needs
Monitor reservation changes, travel schedules, and outstanding booking items
Maintain organized digital records and client documentation
Deliver exceptional customer service before, during, and after travel
Strong communication and customer service skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to multitask and prioritize in a remote work environment
Comfortable learning new technology and online booking platforms
Detail oriented, dependable, and proactive
Passion for creating exceptional travel experiences
Strong communication and organizational skills
Ability to work independently while managing multiple priorities
Fully remote work from home
Flexible scheduling
Comprehensive onboarding and ongoing training
Established systems and workflows designed for success
Supportive team environment with mentorship
Professional growth and development opportunities
Access to travel industry resources and exclusive travel benefits
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
Must have access to reliable internet
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