Relationship Manager 1

 Posted 22 days ago
     
10+ years experience
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AI Summary

Manage a portfolio of corporate payment credit and debit accounts to maintain and grow profitability through renewals and strategic planning. Collaborate with internal teams to deliver superior customer service and lead Quarterly Business Reviews for clients.

What We Need

Corpay is currently looking to hire a Relationship Manager I within our Corpay division. This position falls under our Corpay Payables line of business and is located in Brentwood, Tennessee/Remote. In this role, you will be responsible for managing a portfolio of assigned accounts focused on Corporate Payment credit and debit products. The Relationship Manager I is accountable for maintaining, growing, and increasing the profitability of existing client relationships through renewals, cross-selling, and strategic account planning. You will report directly to the Senior Vice President and regularly collaborate with Account Management, Credit, and Sales teams.

How We Work

As a Relationship Manager I, Corpay will set you up for success by providing:

  • Company-issued equipment
  • Assigned workspace in Brentwood, TN
  • Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Establishing and maintaining strong relationships with key stakeholders at all levels within client organizations, including senior management
  • Demonstrating product, technical, and industry expertise through client assessments, RFP participation, and solution positioning
  • Coordinating superior customer service delivery by developing strong internal partnerships across departments
  • Liaising with internal teams to communicate client needs, resolve issues, and ensure awareness of changes impacting client relationships
  • Developing and monitoring client financial performance, including renewal planning, negotiations, and profitability analysis
  • Leading Quarterly Business Reviews, including best practices, industry insights, and growth opportunities during client site visits
  • Providing feedback to leadership on market trends and client needs
  • Maintaining a strong understanding of FinTech, payment processing, and client industry dynamics
  • Growing existing programs by identifying efficiencies and expansion opportunities within current client procedures
  • Creating and maintaining a collaborative network of internal and external stakeholders to drive customer spend, including Account Management, Sales, Finance, Accounts Payable, Implementation, Project Management, and IT teams

Qualifications & Skills

  • Experience in FinTech and payment processing with direct client engagement
  • 10+ years of client management or sales experience managing complex client relationships
  • Strategic mindset with the ability to understand client business models, technology, and financials
  • Strong data analytics skills with the ability to analyze performance and identify growth opportunities within an existing portfolio
  • Excellent communication and presentation skills with a proven ability to build and maintain C-level relationships
  • Highly organized team player with strong multitasking, prioritization, and stakeholder influence skills
  • Strong negotiation skills and comfort working in a fast-paced, entrepreneurial environment
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce
  • Bachelor’s degree required or equivalent professional experience
  • Willingness to travel up to 75%

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers (wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

 

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.

 

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