Recertification Claims Specialist
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AI Summary
Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Omaha, NE (Nebraska)
Work Arrangement:
Remote : Work at home employee residing outside of a commutable distance to an office location.
Relocation assistance: is not available for this opportunity.
Requisition #: 76237
The Role at a Glance
We are excited to bring on a highly motivated Long-Term Disability (LTD) Claims Specialist to our claims organization.
As an Recertification Claims Specialist, you will be reviewing claims that have been approved for the change in definition, there will be no pended claims. You’ll complete a thorough training program to develop new skills and give you the confidence you need to be successful in your new role.
What you'll be doing
• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable.
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim.
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.
What we’re looking for
Must haves:
- High School diploma or GED or minimum Associate degree in lieu of required experience.
- 3-5 years of long term disability claims experience directly aligned to the specific responsibilities for this role .
- Strong written and verbal communication skills.
- Excellent organization skills with the ability to multi-task.
- Thrive in a constantly changing environment and adapt with confidence and awareness
Nice-to-haves:
• Experience with disability and/or absence management.
Application Deadline
Applications for this position will be accepted through July 2, 2026, subject to earlier closure due to applicant volume.
Level: P2
The pay range for this position is $55,700 - $100,200 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
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