Real Estate Lead Follow-Up Specialist (Bilingual)

Position Title: Real Estate Lead Follow-Up Specialist (Bilingual)
Location: Remote / Work From Home
Schedule: Monday–Friday, 10:00 AM – 7:00 PM EST

About the Role

We are seeking a Bilingual Real Estate Lead Follow-Up Specialist to support a residential real estate firm by contacting and nurturing incoming leads. The firm provides the leads through multiple channels, including phone calls, emails, online inquiries, and event sign-ups. Your role is to promptly contact these leads, qualify them, build rapport, and ensure consistent follow-up to move them through the pipeline.

This is a remote position ideal for someone who is disciplined, self-motivated, and comfortable working independently while maintaining high productivity. Comfortable speaking to clients on the phone, and doing inside sales.  90% will be Spanish speaking clients!

Responsibilities

Make outbound calls to new and existing real estate leads provided by the firm

Respond to inbound inquiries via phone, email, and CRM systems

Conduct consistent follow-up to nurture leads over time

Qualify prospects and gather key information

Schedule appointments or hand off qualified leads to the real estate team

Update and maintain accurate records in the CRM

Track follow-up tasks and ensure no leads fall through the cracks

Represent the client professionally and provide excellent customer service

Requirements

Bilingual (English and Spanish required)

Previous experience in lead calling, inside sales, customer service, or real estate preferred

Strong phone communication and interpersonal skills

Comfortable making high-volume outbound calls

Highly organized, detail-oriented, and disciplined

Self-starter who can work independently in a remote environment

Reliable internet connection and quiet home workspace

Ability to work the required schedule: 10:00 AM – 7:00 PM EST

Preferred Qualifications

Experience working with CRMs (real estate CRMs a plus)

Real estate or sales background

Appointment setting or lead qualification experience

What We Offer

Fully remote / work-from-home position

Consistent schedule

Opportunity to work with a growing residential real estate firm