RAS Service & Application Engineer

• Provides daily support to Rittal’s customers and Rittal Outside Sales Engineers as it relates to Rittal Automation Systems (RAS) machines or supplemental products.
• Provide on-site and remote troubleshooting and support for Rittal automation systems.
• Supports customers by being “on call” as needed.
• Assist with the integration of Rittal automation products into existing systems, ensuring compatibility and optimal functionality.
• Perform installations and configurations of automation systems at customer sites.
• Diagnose system faults, perform repairs, and execute corrective actions in a timely manner.
• Support the implementation, installation and repairing of RAS machine.
• Conduct training sessions for clients and end-users on Rittal automation systems.
• Assist with setup and demonstration of RAS machines during trade show and customer events.
• Available for extensive travel to customer locations in North America (including Canada and Mexico) and Germany - up to 80%.
• On-going communications with Rittal Headquarters, Eckelmann, Siemens, and Kiesling located in Germany regarding products, quality or any other issues regarding RAS.
• Performs other duties as assigned.

• B.S. degree with major in Electrical or Electronic Engineering or equivalent training required. Technical certification with PLC or CNC Controls or computers a plus.
• Five plus years work experience in Controls Engineering or CNC Machines with plant floor experience required.
• Knowledge of pneumatics and vacuum systems, electricity (AC/DC), step up/step down transformers, single and three phase power up to 460 volts, linear actuator motors.
• Working knowledge of CAD/AutoCAD drawing for importing customer documentation into the RAS software.
• Experience with automation systems, PLCs, and control technology.
• Strives for continuous improvement of equipment and processes by giving feedback that will improve reliability and technology.
• Familiarity with automation software (e.g., Siemens TIA Portal, Rockwell Studio 5000) and Rittal-specific programming tools.
• In-depth knowledge of automation systems, including Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), and Distributed Control Systems (DCS).
• Must be able to visually communicate concepts, read drawings and be very detailed. Working knowledge of PLC logic and process troubleshooting.
• Basic understanding of drilling, tapping, and milling of metal parts and the ability use measurement instruments.
• Conversational and technical knowledge of the German language is a plus.
• Experience with Microsoft products, including working knowledge of Word and Excel.
• High level of interpersonal skills to work effectively with technical as well as non-tech personnel. Ability to work independently as well as a member of multi -functional team.
• Excellent Verbal and written communication skills.
• Interpersonal, problem-solving, decision making skills, ability to concentrate and pay close attention to details and handle multiple tasks simultaneously.
• Must be available to work daily/weekly overtime as needed.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.