Quality Assurance Specialist - Remote

The Quality Assurance Specialist will be responsible for performing regular audits as they relate to

service and renewal work performed by Benefit Consultants.  Other areas of responsibility will include

the implementation process and verifying all components are completed in a timely fashion.

Essential Duties and Responsibilities (include but are not limited to):

• Monthly operations audits;

• Pull and process reports relates to sales, group renewals, or broker partners;

• Data maintenance and keeping particular fields up to date;

• Various ad hoc reports;

• Assist Quality Assurance Analysts with proposal audits during peak periods;

• Correct items in database while working with consultants and other departments;

• Terminate policies and accounts in systems based on paperwork received;

• Additional responsibilities assigned by management.

Qualifications, Skills and Requirements:

• Excellent written and verbal communication skills;

• Strong organizational skills and attention to detail;

• Must be self-motivated and disciplined;

• Positive, upbeat attitude;

• Ability to thrive in fast-paced environment.

Education, Training and Experience:

• Bachelor’s degree in Finance or Business, preferred;

• Experience in health insurance environment, helpful but not necessary;

• Proficient in Microsoft Excel, required;

• Familiar with database applications, a plus.