Qualifying Specialist - Orbis Education - Remote

Come Grow With Us

Who is Orbis Education? Orbis partners with colleges and universities to expand their pre-licensure healthcare programs. Our partners leverage our expertise to produce thousands of high-quality graduates ready to enter the workforce and meet employers’ demands.

Orbis is currently seeking a talented, energetic Qualifying Specialist for our enrollment division. As a Qualifying Specialist, you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education. The primary role of the Qualifying Specialist is to qualify prospects who have inquired about a University Partner or expressed interest about getting a college degree. The Qualifying Specialist is responsible for responding immediately to call ins, chats and engage the prospective student into a discussion about a college degree. Through the use of effective questioning and
listening the qualifying specialists transfers the motivated prospective student to a team member responsible for beginning the enrollment process.

Full-Time position (Mon-Fri 40 hours/week)

Remote work, ideally looking for someone who can work EST hours

Starting Salary: $35,000 a year (non-exempt, hourly position)

What you will do:

• Answers inquiries from prospects via the telephone and chat in a timely manner, informing them about the University and its programs

• Represents GCE as a skilled communicator, familiar with higher education and ensures prospective students receive information needed for them to being their evaluation of the University Partner and its programs.

• Shares knowledge of university process and procedure to gauge their interest.

• Stays up to date on policy and procedural changes, incorporating those changes into daily operations as established by GCE’s Employee Development department and Management

• Determines if the University Partner has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect.

• Appropriately directs prospects to a program that will meet the prospect’s needs.

• Accurately shares university expectations to ensure the long-term success of enrolled students

• Serves as a member of a graduation team, which includes academic counseling and admissions representatives

• Communicates and strategizes with graduation teammates to make sure student needs are met and addressed in a timely manner.

• Achieves daily, weekly and monthly goals, as defined by supervisor and department objectives.

• Other duties as assigned

What you will need:

• A passion for assisting others in realizing their goals through higher education

• High level of integrity and commitment to compliance with regulatory rules.

• Enjoys a fast-paced, dynamic work environment

• Excellent interpersonal and communication skills

• Strong computer skills with the ability to toggle between multiple software programs.

• Associate's degree preferred

Why work at GCE:

• A career where your work makes a difference in students’ lives

• Ongoing professional development and growth.

• Outstanding benefits and work perks.

• Collaborative and supportive work environment...and more!

#INDLOPESUP