QA Automation Engineer / Tester

About the Role

We're looking for a detail-oriented and technically skilled QA Automation Engineer / Tester to strengthen software quality, improve testing efficiency, and ensure the reliability of our enterprise applications. Reporting to our EVP of Technology, you will design, develop, execute, and maintain automated and manual testing to ensure the quality, functionality, performance, and reliability of RYZE's software.

This role plays a critical part in supporting our Radius claims management platform, internal business applications, system integrations, and ongoing technology development. You will work closely with software developers, technology leadership, and business stakeholders to identify defects, validate requirements, improve release quality, and establish scalable testing processes across the software development lifecycle.

What You'll Do

Test Automation Development and Maintenance

• Design, develop, implement, and maintain automated testing frameworks for web applications, APIs, and enterprise systems.
• Create reusable, scalable, and reliable automated test scripts using Playwright, Selenium, Cypress, or equivalent tools.
• Automate functional, regression, integration, and end-to-end testing scenarios.
• Maintain and improve existing automation scripts as applications and business requirements evolve.
• Identify opportunities to reduce manual testing and improve testing efficiency through automation.

Functional and Manual Software Testing

• Perform manual and automated testing to validate application functionality, usability, and business requirements.
• Develop and execute test plans, test cases, and test scenarios.
• Conduct smoke, sanity, regression, integration, and user acceptance testing.
• Validate new features, enhancements, and bug fixes before production deployment.
• Ensure functionality aligns with documented requirements and expected business workflows.

Radius Platform and Business Application Testing

• Test RYZE's Radius claims management platform and related enterprise applications.
• Validate claims processing workflows, user permissions, financial calculations, reporting, and system functionality.
• Test enhancements, new modules, integrations, and business process changes.
• Verify data accuracy, workflow consistency, and system behavior across environments.
• Identify defects and risks that could affect claims operations, user experience, or business continuity.

API, Integration, and Database Testing

• Develop and execute automated and manual API tests to validate system integrations and backend functionality.
• Verify API responses, authentication, data integrity, error handling, and business logic.
• Perform database validation using SQL queries to confirm data accuracy and consistency.
• Test integrations between internal applications, third-party platforms, and enterprise services.
• Identify and document integration defects, data discrepancies, and performance issues.

Defect Management and Quality Assurance

• Identify, document, track, and validate software defects using Jira or equivalent tools.
• Provide detailed defect reports with reproduction steps, screenshots, logs, and expected versus actual results.
• Collaborate with developers to investigate issues, validate fixes, and prevent recurring defects.
• Conduct root-cause analysis and recommend improvements to application quality and testing processes.
• Maintain accurate test execution results, defect metrics, and QA documentation.

CI/CD and Release Quality Validation

• Integrate automated testing into CI/CD pipelines to support continuous testing and reliable deployments.
• Execute automated regression and smoke tests during development and release cycles.
• Validate builds and deployment readiness across development, staging, and production environments.
• Identify release risks, critical defects, and quality concerns before production deployment.
• Collaborate with development teams to establish quality gates and improve release stability.

Performance, Security, and Compatibility Testing

• Perform basic performance, load, and stress testing to identify application bottlenecks.
• Validate application behavior across supported browsers, devices, and operating systems.
• Test user permissions, authentication, session handling, and role-based access.
• Identify potential security-related defects and coordinate findings with IT security personnel.
• Support application reliability, accessibility, and usability testing.

QA Process Improvement and Collaboration

• Establish and maintain QA standards, testing procedures, automation best practices, and documentation.
• Collaborate with developers, product stakeholders, and business teams to clarify requirements and acceptance criteria.
• Participate in Agile ceremonies, sprint planning, backlog refinement, and release discussions.
• Identify opportunities to improve test coverage, defect prevention, and development efficiency.
• Provide regular updates on testing progress, automation coverage, defect trends, and release quality.

What We're Looking For

Required:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent professional experience.
• 3+ years of experience in software quality assurance, including manual and automated testing.
• Hands-on experience developing and maintaining automated testing scripts and frameworks.
• Experience with automation tools such as Playwright, Selenium, Cypress, or equivalent.
• Proficiency in at least one programming or scripting language such as JavaScript, TypeScript, Python, Java, or C#.
• Strong understanding of software testing methodologies, QA processes, and the SDLC.
• Experience performing functional, regression, integration, end-to-end, and user acceptance testing.
• Experience testing REST APIs using Postman, REST Assured, or similar tools.
• Experience with Jira or an equivalent defect tracking and project management platform.
• Working knowledge of SQL and database validation.
• Experience with Git, GitHub, Bitbucket, or other version control systems.
• Ability to create detailed test cases, test plans, automation scripts, and defect reports.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Ability to work independently, prioritize testing activities, and collaborate effectively with development teams.

Preferred:

• Experience building automation frameworks from the ground up.
• Experience with Playwright, Selenium WebDriver, Cypress, or Appium.
• Knowledge of CI/CD pipelines and automated testing integration using GitHub Actions, Azure DevOps, Jenkins, or Bitbucket Pipelines.
• Experience with performance and load testing tools such as JMeter or k6.
• Familiarity with security testing and common application vulnerabilities.
• Experience with cloud-based applications and Microsoft Azure environments.
• Experience testing web applications, mobile applications, and enterprise SaaS platforms.
• Familiarity with Agile/Scrum methodologies.
• Experience validating complex workflows, business rules, and system integrations.
• Knowledge of test data management, database testing, and API automation.
• Experience with accessibility and cross-browser compatibility testing.
• ISTQB certification or equivalent QA-related certification.
• Experience in insurance, claims management, financial services, or other regulated industries.
• Familiarity with AI-assisted testing tools and modern QA automation practices.

What We Offer

• Competitive base salary commensurate with experience.
• Employer-sponsored health, dental, and vision coverage.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Fully remote.
• Direct work with technology leadership and software development teams.
• A real hand in the quality of our Radius claims management platform and in building scalable automation practices across our enterprise applications.
• A team that genuinely likes working together.