QA Analyst

Location: Remote in AMER

About the job Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI Engine™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com.

We are hiring a QA Analyst to validate API calls using Postman, test CMS publishing flows, verify metadata and asset delivery, and run manual regression plans after releases. In this role, you will write clear bug reports in Jira, maintain test cases in TestRail, and work closely with our Dev team to ensure seamless quality across web and mobile experiences.

Why will you love this job?

• Hands-on Technical Testing: You will dive deep into backend API calls, CMS workflows, and database validations, giving you direct influence over core functionality and asset delivery.
• High-Impact Collaboration: Work closely with cross-functional development teams in a fully remote environment where your clear bug reports and test coverage directly impact product releases.

Why will you love being a part of Testlio?

• Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.

What would your day look like?

• Execute and validate API calls using Postman, checking responses, payload structures, and status codes to isolate issues.
• Test content publishing flows, metadata accuracy, and asset delivery within CMS workflows.
• Run regression test plans following software releases to confirm existing features and functionality remain intact.
• Write detailed, reproducible bug reports in Jira with precise steps, environment details, logs, and screenshots.
• Build and maintain comprehensive test case libraries in TestRail as product features update and evolve.
• Collaborate continuously with the engineering team, providing regular status updates and attending scheduled syncs.

What do you need to succeed?

Technical Skills

• Deep understanding of JSON, RESTful APIs, HTTP/HTTPS methods (GET, POST, PUT, DELETE, PATCH), and status codes.
• Hands-on experience with API testing client tools such as Postman, as well as reviewing JSON and XML payloads.
• Practical familiarity with CMS publishing workflows, bug reporting in Jira, and cross-browser testing methods.
• Experience creating and maintaining structured test cases within test management tools like TestRail.
• Fundamental knowledge of SQL to validate backend data along with general troubleshooting skills to review backend logs.
• Basic understanding of AWS core services (S3, Lambda, SNS, SQS, CloudWatch) and how they fit into modern application architecture.

Human Skills

• Detail Orientation: High precision and thoroughness when validating complex metadata, payloads, and regression results.
• Clear Written Communication: Ability to write clear, unambiguous bug reports, technical documentation, and asynchronous updates.
• Verbal Communication: Strong active listening and speaking skills for effective collaboration in cross-functional team meetings.
• Self-Organization: High degree of self-management to track progress, structure daily work, and meet delivery deadlines independently.
• Adaptability: Capability to manage multiple ticket requests, re-prioritize tasks rapidly, and communicate progress effectively as priorities shift.

What is the application process?

At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.

Interview Process:

• Application
• Recruiter interview
• TestGorilla assessment
• ~ 3-4 Team and Stakeholder interviews
• Reference checks
• Offer & background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.