The Property Onboarding Coordinator manages the onboarding process for new properties, including utility activation and HOA coordination. They also provide administrative support to the leasing department and serve as a primary point of contact for prospective tenant inquiries.
The Property Onboarding Coordinator is responsible for a smooth onboarding experience for new properties we begin managing. The Property Onboarding Coordinator also is the primary point of contact for homeowners associations (HOAs) that we manage properties in, manages the activation/cancellation of utility services, and assists the Leasing Department with one-off tasks and overflow work.
Duties and Responsibilities:
Front line for the prospective tenants call queue and able to answer commonly asked questions.
Escalate prospective calls to the correct internal resource, when applicable.
Manage general email mailboxes
Collect HOA governing documents for new and existing properties.
Establishing utilities for properties beginning management and canceling utilities for properties canceling management.
Entering new properties into management systems.
Clerical and data entry tasks for all routine management.
Assist with Leasing Manager and field team one-off tasks as assigned.
All other duties as assigned.
Skills and Qualifications:
Experience working in real estate, property management, or a strong administrative and customer service background.
Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
Strong organizational and time management skills.
Excellent communication and negotiation skills.
Good customer service skills.
Internet speed must be a minimum of 50 Mbps.
This position is fully remote and you can reside in any geographic location but you must be able to work 8:30 -5:00 PST. hours
Annual Rate of Pay: $18,720 ($9/hr.)
EEO Statement: Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.
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