This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Applies established IT business operations and governance practices to support planning, reporting, compliance, and execution across assigned activities. Coordinates governance routines, project support activities, and cross-team dependencies to help maintain alignment on priorities, timelines, and deliverables. Communicates requirements, status, risks, and tradeoffs clearly with team members and partner teams to support timely decisions and smooth execution. Analyzes moderately complex operational, governance, and control-related issues to identify root causes, assess impact, and recommend practical next steps. Monitors operational metrics, reporting outputs, and governance checkpoints to identify gaps, track progress, and improve delivery reliability. Improves templates, documentation, workflows, and team processes that reduce rework, strengthen consistency, and increase transparency. Builds team effectiveness through clear documentation, reusable materials, knowledge sharing, and task-level guidance for peers.

.

Bachelor's degree in computer science, information technology, engineering, or a related field, or equivalent experience required. 2+ years of experience in IT strategy, planning, operations, governance, portfolio management, service delivery, or a related field required. Certification in IT service management (e.g., ITIL) preferred. Certified ScrumMaster (CSM) or equivalent certification preferred. Scaled Agile Framework Scrum Master (SAFe) or equivalent certification preferred.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies:

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned