Key Responsibilities:      

• Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support 

• Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables 

• Demonstrate proficiency in service delivery while managing multiple projects 

• Monitor work-flow requirements to meet timelines and quality expectations 

• Act as information broker by directing communication to/from team and customers 

• Prioritize needs and effectively manage resources 

• Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement  
    

Required Qualifications:         

• Bachelor’s Degree or equivalent experience 

• 2+ years of experience in a client facing role 

• Fluent in German and English 

• Project Management experience

• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment 

• Experience working with ERP systems 

• Strong problem solving & analytic ability 

• Quality-focused; detail-oriented; ability to prioritize and multitask 

• Proven ability to handle multiple projects 

• Computer proficiency in Microsoft Office suite 

• Excellent organizational skills and written/oral communication skills 

Preferred Experience 

• Project Management experience in Retail Supply Chain ecosystem 

• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation 

• Experience developing processes and managing projects in a technology-based service organization 

• Demonstrated ability to lead teams and achieve goals without direct authority over personnel 

• Proven track record of designing, optimizing, and scaling operational processes while managing complex projects within the retail supply chain ecosystem.

• Experience working with retailers, suppliers, distributors, or 3PLs.

Location:   

This role is remote in Germany. Düsseldorf/ Dortmund area is preferred. 

What We Offer:  

• Impact & High Growth: You won't just follow playbook processes; you'll help build and refine them. 

• Clear Career Progression: Growth path opportunities  

• High-Visibility & Diverse Projects: Dynamic portfolio ranging from high-impact ERP integrations to agile e-invoicing implementations across European retail giants. 

• Autonomy & Ownership: High degree of freedom to take initiative, solve complex challenges, and directly shape our expanding European footprint. 

• Culture & team: Be part of a fast-growing team at SPS with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.