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Carrier

Project Management Officer (PMO) – Aftermarket NPI Readiness Europe

Posted a day ago
€61500 - €123K per year
5-10 years experience
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AI Summary

The PMO acts as a cross-functional coordinator to ensure European distribution entities are prepared for new product launches from a service and aftermarket perspective. They define readiness frameworks, manage launch gates, and mitigate risks to protect service revenue and customer experience.

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez corporate.carrier.com ou suivez Carrier sur les réseaux sociaux @Carrier.


  • Build a career with confidence 

    Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. 

     

    About the role 

     

    The PMO – Aftermarket & Distribution Readiness Europe ensures that European distribution entities are fully prepared to support new product launches from a service and aftermarket perspective. The PMO acts as a cross-functional coordinator and governance lead, ensuring accountable functions deliver required outputs before launch gates.  

    This role does not own operational execution but ensures transparency, alignment, and risk mitigation to protect customer experience and service revenue from Day 1. 

    Job Description 

    Aftermarket Launch Governance  

    • Define and maintain a standardized Aftermarket & Distribution Readiness framework  

    • Establish clear launch gates and readiness criteria aligned with product milestones  

    • Implement structured readiness dashboards and reporting  

    • Ensure clear RACI and ownership across functions  

    • Escalate risks with mitigation options to European leadership   

    Service Product Readiness Coordination  

    • Ensure all service-related deliverables are defined, validated, and ready before go-live, including:  

    • Service offerings & agreements definition  

    • Warranty framework alignment  

    • Service documentation availability  

    • Tooling requirements identification  

    • Repair strategy validation  

    • Monitor progress, highlight gaps, and drive closure with accountable teams 

    Systems & Process Readiness  

    • Ensure functional teams validate 

    • ERP and master data setup  

    • Service and spare parts integration  

    • Forecasting integration  

    • Order-to-repair process activation  

    • Coordinate readiness reviews and go-live validation checkpoints. 

    • Parts & Supply Readiness Coordination 

    • Training & Capability Readiness 

     

    Requirements 

     

    • 5–10 years experience in PMO, Supply Chain, Aftermarket, or Product Launch Management  

    • Strong understanding of spare parts management and service operations  

    • Experience working with SAP or similar ERP systems  

    • Experience in a multi-country European environment  

    • Strong stakeholder management in matrix organizations  

    • Structured, data-driven, risk-oriented mindset  

    • Ability to operate at both strategic and operational levels  

    • Cross-functional leadership without direct authority  

    • Structured governance and milestone management  

    • Strong communication and influencing skills  

    • Customer-centric mindset  

    • Analytical and problem-solving capabilities  

    • Ability to work in ambiguity and fast-paced environments 

     

     

    Benefits 

     

    We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. 

    • Pension provision: Start planning for the future now and benefit from our company pension scheme  

    • Attractive mobility options through partnerships (e.g. Job Bike) that are kind to both the environment and your wallet  

    • Christmas bonus and holiday pay? Of course, and even more than the legal minimum  

    • Holidays: With us, you get 30 days’ paid holiday a year 

     

    Our commitment to you 

     

    Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. 

     

    Join us and make a difference. 

     

     

    Apply Now! 


Fourchette de rémunération

La rémunération annuelle pour ce poste est comprise entre €61,500.00-€123,500.00 par an.Les facteurs pouvant influencer la rémunération incluent notamment les compétences, la formation, l’expérience et d’autres qualifications spécifiques du candidat retenu. Les facteurs pouvant influencer la rémunération au sein de cette fourchette comprennent, sans s’y limiter, les compétences, le niveau d’études, l’expérience, l’éventuelle couverture par une convention collective, la rémunération habituellement pratiquée sur le marché pour ce poste, ainsi que toute autre qualification particulière du candidat retenu.[

Autres éléments de rémunération

Ce poste ouvre droit à des primes à court terme, sous réserve de conditions définies.

Avantages

Nous proposons un package de rémunération globale compétitif pouvant inclure d’autres avantages et programmes de bien-être. Ceux-ci varient selon le poste et le lieu et visent à soutenir la santé, la sécurité et la réussite des collaborateurs.


Égalité de traitement et non-discrimination

Carrier s’engage en faveur de l’égalité de traitement et de la non-discrimination.

Tous les candidats qualifiés seront examinés sans distinction de race, couleur, religion, sexe, orientation sexuelle, identité de genre, origine nationale, âge, handicap ou toute autre catégorie protégée.

Si vous avez besoin d’un aménagement raisonnable pour participer au processus de recrutement, contactez-nous à Carrier.Recruiting@carrier.com.


Date limite de candidature

Les candidatures seront acceptées pendant au moins 14 jours à compter de la date de publication : 10 September 2026

Avis de confidentialité des candidats

Veuillez cliquer sur le lien ci-dessous pour consulter l’avis de confidentialité.


Utilisation de l’IA

Des outils technologiques, y compris des outils basés sur l’IA, peuvent soutenir certaines étapes du processus de recrutement, sous la supervision de personnes.

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