Project Director (Retail Projects)

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Overview

The Retail Project Director is a senior leadership role responsible for overseeing the end-to-end delivery of large-scale, multi-site retail development and construction programs for national and global clients. This individual leads cross-functional teams, manages client relationships at the executive level, and ensures seamless execution of capital projects—from concept through closeout—while aligning with brand standards, operational requirements, and sustainability goals.

Key Responsibilities

• Provide strategic oversight and direction for retail construction, renovation, and rollout programs across multiple geographies.

• Serve as the primary client liaison for assigned accounts, building trusted advisor relationships with C-suite and real estate executives.

• Lead integrated project teams (including architects, contractors, vendors, and internal JLL specialists) to ensure alignment on scope, schedule, budget, quality, and risk management.

• Develop and manage comprehensive project plans, including financial forecasting, change control, milestone tracking, and reporting.

• Ensure all projects comply with local regulations, safety protocols, brand guidelines, and ESG/sustainability commitments.

• Drive continuous improvement by implementing best practices, technology solutions (e.g., BIM, Procore), and lessons learned across the portfolio.

• Mentor and develop junior project managers and coordinators within the retail practice.

• Collaborate with JLL’s Capital Markets, Leasing, and Facilities Management teams to deliver integrated client solutions.

Qualifications & Experience

• Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field (Master’s preferred).

• Minimum of 12–15 years of experience in construction project management, with at least 8 years focused on retail environments (e.g., flagship stores, shopping centers, mixed-use developments).

• Proven track record managing $10M+ portfolios or multi-location rollouts for national/international retail brands.

• Strong knowledge of construction methodologies, cost estimating, contract administration (AIA, JCT, etc.), and building codes.

• Professional certification such as PMP, LEED AP, RIBA, or equivalent is highly desirable.

• Exceptional communication, negotiation, and stakeholder management skills.

• Proficiency in project management software (e.g., MS Project, Procore, Autodesk Construction Cloud).

• Willingness to travel up to 30–40% as required by project needs.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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